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"The room was very small and dark. The bed was soft and the pillows rock hard. The door wouldn’t lock which as a single woman was very worrying for me. I called reception and was told I could move room but it was 11pm and I was very tired and was undressed. Consequently I had a poor nights sleep as I was worried someone could get in. There was no bedside light so I had to leave my phone on all night. The EV chargers were extortionate. "

"Overall was good. But confusing with breakfast cost as I hadn’t prepaid. Was told at check in cost was £15 for breakfast or £10 if paid in advance. Paid £10 for the first morning with no problem. Next night went to reception to pay for next morning and was told there was no discount and cost was £15 which I declined. No big deal but an inconsistent experience. Nice hotel overall."

"There were some real pros & cons at this rather barebones hotel. Pros: The location is great, right next to Paragon Hull Rail & Bus Station and very convenient to Old Hull, The Quay, Museum Quarter, Minster, etc. The bed and pillows are very comfortable. The shower is powerful and provides good hot water and pressure. The front desk staff were friendly and helpful/efficient. Cons: There is no power outlet near the bed or nightstands. For a CPAP user like me this is not good. Fortunately, I brought a surge protector with a 6’ cord but the cord ran across the carpet at the foot of the bed. No room safe for valuables/passport, etc. No closet or dresser which was actually helpful when checking that nothing was left behind. The sofabed was dingy and worn like the carpet. There was visible mildew in the shower. The floor wasn’t vacuumed in the 3 days I stayed. There was a nylon tag cord that was there when I arrived and stiil there now. The cooked breakfast was mediocre. The scrambled eggs were tasteless and watery like powdered eggs. One of the 2 lifts was out of service which made for some long waits."

"No evening meals available breakfast menu limited due to shortages and on Sunday everything was cleared away before we finished eating although we arrived by 09.30 "

"Great breakfast good selection "

"good basic breakfast, reliable "

"Great stay, lovely hotel will definitely stay again "

"An interesting split between the old and the new. Stayed in the new part, wished I would have stayed in the old part. You may need a map to find your way around. Plan your breakfast time it’s a small dining room for a lot of guests. Excellent grounds. In those infamous words “ I will be back”"

"Ideal location Clean room and excellent breakfast"