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"We stayed for one night to meet friends on the waterfront. Perfect location for the eateries there and easy access to the high street too. Parking is a little limited at peak times but there’s a multi storey next door. Staff were really pleasant and helpful. Breakfast was really good too with lots of choice, although the coffee wasn’t great. The room was spacious and clean and perfect for what we needed it for. Will stay again if we’re in the area."

"The hotel is very well situated, just a few minutes’ walk from the old town, making it an excellent choice for exploring the area. Parking is also very convenient, which is a big plus. The reception staff were friendly and helpful throughout our stay. The hotel itself was clean, but the room I was in was a bit dated and could benefit from some maintenance. For example, the back of the bathroom door showed signs of water damage from the shower, with peeling paint, and some of the furniture is in need of updating. These are not major issues, but a bit more attention to detail would really improve the overall experience. Overall, a comfortable and convenient place to stay, but a little refurbishment would make it even better."

"A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I was contacted by Vicky, who did offer a tokenistic 20% off on future bookings but implied I had lied about all issues and failed to respond when I queried her approach. Really disappointing, at over £200 a night - we got no sleep and our baby really didn’t enjoy the next day owing to his discomfort in the night. A real shame that it could have been resolved so easily with effective customer service and a kind manner."

"I had a lovely stay. Clean room and helpful staff"

"for a 3 star £100 is superoverpriced"

"Perfect will stay again "

"No heating in the bedroom. Staff response poor. Location is excellent. Dinner very good, breakfast average. Bar and restaurant expensive. "

"This is the second time I've stayed here in recent months. Staff are great and nothing is too much trouble. The biggest highlight for me are the rooms. The first time I stayed I walked into my room to find aircon, a separate seating area with a table and the room was huge!! I thought they'd upgraded me and forgotten to tell me. The last time was the same, not quite as big a room as last time but plenty big enough. I think they need to update their photos on Hotels.com as they just don't do the actual rooms justice and it might put people off staying there. I was nervous the first time I arrived as the pictures of the rooms made them look REALLY dated, but they're not, they're exceptional!"

"Very comfortable and well equipped"