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"This hotel benefits from an excellent location in Lincoln, within easy walking distance of the cathedral, historic centre and local amenities, making it a very convenient base for visitors. However, the rooms themselves are a bit underwhelming for the price and setting. The furnishings feel dated, with decor lacking the polish expected given how desirable the area is, and the overall space could benefit from a refresh in soft furnishings and modern touches. The bathrooms appear in need of updating, with fixtures that are functional but starting to show their age. Given such a strong location, it is easy to imagine this property being just as impressive inside as it is outside—the only thing holding it back is a light refurbishment, especially in the bathrooms and guest rooms. As it stands, it remains a good, practical three‑star choice for a city break, even if not quite as memorable on the inside as its surroundings."

"Parking difficult to find and even after calling up it was automated and I ended up parking in a multistory. The hotel itself is very dated. I had stains on my floor and bugs in the room and the shower. Not only this but I was on the 4th floor and had a consistent banging from the elevators throughout the night and was constant. I woke up many times through the night due to this constant noise. Terrible stay and sleep. "

"The staff is incredibly welcoming, and the hotel is spotless. Much appreciated!"

"Friendly staff. No elevator and no offer of help with luggage upstairs"

"A clean and modern hotel in a great location. The shops and food options around the hotel are great. Spacious rooms for a family of four."

"Great staff, clean room, beautiful grounds. "

"Overall the hotel and staff were very nice and polite. The only problem we had was at the breakfast on the second morning Soft poached eggs were ordered but after waiting for 15 minutes and reminding staff, they came out like bullets! The rest of the food was quite cold as well "

"No parking . Their own parking across the road was £10 per night. The breakfast let our stay down. The staff repeatedly got the orders wrong and the cooked breakfast was very poor quality. I don’t recommend the vegetarian breakfast. The lamps on the tables need removing as they are at eye level and you can’t see each other! "

"The room was very small and dark. The bed was soft and the pillows rock hard. The door wouldn’t lock which as a single woman was very worrying for me. I called reception and was told I could move room but it was 11pm and I was very tired and was undressed. Consequently I had a poor nights sleep as I was worried someone could get in. There was no bedside light so I had to leave my phone on all night. The EV chargers were extortionate. "