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"Food for breakfast was good and room was large with enough space"

"Great room. Friendly staff. Only two EV chargers - they could benefit from having more these days. "

"If you are attending anything at the Barclay Arena this hotel is essentially a five minute walk through a beautiful park to get to the venue. The hotel was newly built in October 2025 and is of concrete block construction; very minimalist look on the interior. I found the automated check-in system frustrating after a long 35 hour flight. Especially in that my booking number did not correspond with the one I had been given by a third-party company and it also did not recognize my name. Luckily a staff member was still working in the bar and was able to give me a code to print my own key card and get my room number. But be advised that you do have to do all of that yourself through a computer stand. The room I had was perfectly sufficient aside from lacking any coffee maker or tea kettle station. It also did not include a mini fridge. The bed was comfortable and clean. Storage for clothing was an open concept closet with one deep drawer. Nicest addition to the room was heated flooring in the bathroom. All in all a reasonably priced, convenient safe and clean place to stay if attending any event at Barclay Arena."

"Great room and convenient "

"Short, easy15 minute walk from Terminal 2. "

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service."

"hotel was fine, cleaners were very noisy outside my room. the corridor was very noisy all night"

"Top quality stay and the breakfast was the best in all. Rooms are clean every day cleaner come and cleaning. Beds are nice shower and toilet clean. Easy in out lift very good fast to get down and up. Evening bar restaurant area very nice and the fast served. "