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PLAZA INN Schmöker-Hof

Find serenity in our lush garden or gather with friends and family over barbecue grills. Stay connected with WiFi and elevate your experience.

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Step into the charming Best Western Hotel Schmoeker-Hof, where you can unwind on the serene garden or enjoy a drink at the bar. With free in-room WiFi, dry cleaning/laundry services, and multilingual staff at your disposal, this hotel offers a convenient stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

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7.8 out of 10, Good, 19 reviews
The price is NZ$170
includes taxes & fees
11 Jan - 12 Jan
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About the area

Map
Oststrasse 18, 18, Norderstedt, Schleswig-Holstein, 22844

Getting around

  • Norderstedt Quickborner Street Station - 5 min drive
  • Ochsenzoll U-Bahn - 6 min drive
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Haveli - ‬4 min drive
  • ‪Hopfenliebe - ‬6 min drive
  • ‪Angels Rock Bar - ‬5 min drive
  • ‪Lee Ho Fook - ‬3 min drive
  • ‪China Restaurant Mongolei - ‬4 min drive

About this property

PLAZA INN Schmöker-Hof

Property highlights
Consider a stay at Best Western Hotel Schmoeker-Hof and take advantage of a terrace, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Barbecues, smoke-free property and concierge services
  • Free newspapers, a vending machine and a lift
Room features
All 122 rooms have amenities, such as free WiFi and safes, in addition to sound-insulated walls and free newspapers.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ropes course

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Unvaccinated guests without proof of recovery traveling for business must provide proof of a negative antigen test issued by a testing center or healthcare provider every day during stay. Self-tests are not accepted.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 20.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Schmoeker-Hof

Frequently asked questions

Is Best Western Hotel Schmoeker-Hof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Hotel Schmoeker-Hof?

Self-parking is available for EUR 10.00 per night.

What time is check-in at Best Western Hotel Schmoeker-Hof?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Best Western Hotel Schmoeker-Hof?

Checkout is at 11 AM.

Where is Best Western Hotel Schmoeker-Hof located?

Situated near the beach, this hotel is 2.9 mi (4.7 km) from Kulturwerk Norderstedt City Museum and within 9 miles (15 km) of Nordex Energy GmbH and Alstertal Shopping Centre. Duvenstedter Brook Nature Reserve and Hamburg-Schnelsen Exhibition Centre are also within 9 miles (15 km).

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Reviews

PLAZA INN Schmöker-Hof Reviews

8.0

Very good

8.6

Cleanliness

6.4

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 182 out of 565 reviews
Rating 8 - Good. 251 out of 565 reviews
Rating 6 - Okay. 82 out of 565 reviews
Rating 4 - Poor. 31 out of 565 reviews
Rating 2 - Terrible. 19 out of 565 reviews

Reviews

8/10 Good

Ahmed

Liked: Cleanliness, property conditions & facilities
Room was renovated. Very clean and beds were comfy. Room was very spacious, which is a rarity these days. Staff were very helpful and nice. We only stayed a night as we were just passing through but definitely recommend.
Stayed 1 night in Dec 2025

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel , very helpful for everything I needed , very polite , hotel very clean , I would stay again if I came back , thank u
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was more spacious than I had expected, staff at reception and in restaurant was very friendly, food offered for breakfast and dinner was very good with a broad variety. A very convenient parking garage.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted by a lovely receptionist who was friendly and welcoming and explained all we needed to know.
Stayed 1 night in Oct 2025

10/10 Excellent

Lars Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific service, especially at the restaurant.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Property conditions & facilities, room comfort

Regular stop

This was the second time we stayed. Great hotel, very clean. Great restaurant and excellent staff
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a quite region of the city
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Lovely hotel, wonderful breakfast, clean, and well-located
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff customer service oriented, the room very spacious and the breakfast was fantastic!
Stayed 2 nights in Nov 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service
A quite old hotel. But it is very quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the business trip we were supporting.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and cozy room, very friendly staff. Only bad things is lightning on the corridors, very dark and they way they setup the lights for room number make it difficult to see at night when is very dark.
Stayed 1 night in Apr 2025

8/10 Good

Cassy

Liked: Cleanliness, staff & service
The hotel is clean. Rooms are comfortable and spacious but they can be hot. No a/c in the rooms. Staff is friendly. Restaurant is excellent.
Stayed 3 nights in Jul 2024

4/10 Poor

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Online check-in was difficult. Took many times before I got through the end of completion.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonas

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

10/10 Excellent

nebi

Disliked: Cleanliness, amenities
Bad costumer servic
Stayed 1 night in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Aug 2023

6/10 Okay

Maryam

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedsheets were dirt
Stayed 2 nights in May 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again:

I’ve stayed in this hotel 4’times, no more. Bathroom floods in every time (it’s not me), fellow travellers state the same issue. Staff are very very good. No issue with the staff, cleanly an owner problem:
Stayed 3 nights in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was too long. And then when we got to our room, we Americans were not familiar with the ‘key in the slot for full electrical services.’ It would have been more professional to have been told that before going to our room. Food was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren sehr sauber und gut ausgestattet.
Stayed 3 nights in Oct 2025

8/10 Good

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück. Sehr schönes Ambiente im Speiseraum
Stayed 1 night in Oct 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr gutes Hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Guido

Disliked: Staff & service
Es ist eine Frechheit dass ich KEINE Rechnung erhalte . So bleibe ich auf den Kosten sitzen und kann diese nicht weiterleiten: SAUBANDE
Stayed 1 night in Sep 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal Bra middag Frukost helt ok
Stayed 1 night in Sep 2025