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"We had 21 people that KLM/AirFrance stranded in Germany for 7 days with 6 different canceled flights. The hotel staff here took care of us and we're so extremely friendly and accommodating. They went above and beyond and even though we did not know until the morning of each day if we were staying again and how many rooms we were going to need, they checked in on us and allowed us to continuously stay in our rooms. Because of the staff even in a very stressful and chaotic situation they made their hotel a comfortable and safe space for us. Thank you, Thank you, Thank you"

"Clean room and great staff"

"staff was very nice. room was amazing. a great break before we got on our trans Atlantic flight. "

"Room was spotless, reception was friendly and I love having real people there 24/7! Checkin was easy and room had blackout curtains and was close to the station 😍"

"Staff was honestly amazing, kitchen staff was also amazing and so friendly. Bat had some great food and drinks and we were honestly surprised as most places that offer food really lacks in quality. Room was clean bathroom wasn’t as clean as the room there were toothpaste residue on faucet and mirror was still dirty. No face towels and really the bed was the main thing we didn’t like. It was like sleeping on a brick as hard as it was lol but location was great too! "

"Lots of places near-by within walking distance."

"Nice place"

"Clean and comfortable "

"Such a beautiful place and very artsy. I loved being there even tho for a very short time. I'd definitely book that hotel again when in Berlin!"