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"We had 21 people that KLM/AirFrance stranded in Germany for 7 days with 6 different canceled flights. The hotel staff here took care of us and we're so extremely friendly and accommodating. They went above and beyond and even though we did not know until the morning of each day if we were staying again and how many rooms we were going to need, they checked in on us and allowed us to continuously stay in our rooms. Because of the staff even in a very stressful and chaotic situation they made their hotel a comfortable and safe space for us. Thank you, Thank you, Thank you"

"Clean room and great staff"

"Staff were great but they don’t have bath towels and it’s not close to the airport. Be prepared to either walk to the train about 15-20 min or arrange some other transportation."

"staff was very nice. room was amazing. a great break before we got on our trans Atlantic flight. "

"Fue una estancia muy buena, en general no tengo ninguna queja, el personal fue muy amable, limpieza muy buena y la habitación muy acogedora, yo le doy 5 estrellas, por mi experiencia personal, las ameritan, muchas gracias por su hospitalizada, si regresara a Berlin me hopedaria nuevamente con ustedes, sin duda"

"Great welcoming staff, clean room, comfortable bed. Very good buffet breakfast, though not included in room charges. WiFi is fast."

"Nice place"

"Good room "

"Was OK I don't any problem or any complaine.Very kind staff ."