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"We had 21 people that KLM/AirFrance stranded in Germany for 7 days with 6 different canceled flights. The hotel staff here took care of us and we're so extremely friendly and accommodating. They went above and beyond and even though we did not know until the morning of each day if we were staying again and how many rooms we were going to need, they checked in on us and allowed us to continuously stay in our rooms. Because of the staff even in a very stressful and chaotic situation they made their hotel a comfortable and safe space for us. Thank you, Thank you, Thank you"

"Great staff"

"Nice room, very quiet. Hotel is very conveniently located next to the train station"

"staff was very nice. room was amazing. a great break before we got on our trans Atlantic flight. "

"The rooms are clean and size is moderate. Bath is convenient too. Breakfast is really good with big selection of all kind of delicious thinks. Okay it's European (or Western) based and also typical German. Stuff is always helpful and friendly. Location is also great and very central. "

"The room was very nice and the staff was very friendly!"

"Staff were very pleasant and engaging."

"Clean room lovely staff - we had a great stay"

"Hotel was excellent clean and near everything we wanted to go to"