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New Otani Inn Sapporo

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of New Otani Inn Sapporo

New Otani Inn Sapporo

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationOdori Park5 min walk
  • Popular LocationTanukikoji Shopping Street9 min walk
  • Popular LocationSapporo JR Tower10 min walk
  • AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

About this area


Located near the boardwalk, New Otani Inn Sapporo is in Sapporo's Chuo-ku neighbourhood, an area with good shopping. Sapporo Clock Tower and Sapporo TV Tower are notable landmarks, and the area's natural beauty can be seen at Odori Park and Moerenuma Park. Looking to enjoy an event or a match while in town? See what's going on at Sapporo Dome. Guests appreciate the hotel's convenience for public transportation: Odori Station is 7 minutes on foot and Nishi-Yon-Chome Stop is 11 minutes.
Popular Location

What's nearby

  • JR Sapporo Hospital - 3 min walk
  • Sapporo Clock Tower - 4 min walk
  • Odori Park - 5 min walk
  • Tanukikoji Shopping Street - 9 min walk
  • Sapporo JR Tower - 10 min walk

Getting around

  • Odori Station - 7 min walk
  • Sapporo Station - 12 min walk
  • New Chitose Airport (CTS) - 35 min drive


  • Sapporo Kanihonke - 3 min walk
  • Kani Honke - 3 min walk
  • Bikkuri-Donkey - 4 min walk
  • Shirakaba Sansou - 4 min walk
  • Starbucks - 5 min walk

About this property

New Otani Inn Sapporo

Romantic Sapporo hotel in Chuo-ku, walk to Odori Park
2 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. All 340 rooms offer fridges, LCD TVs with digital channels, and hairdryers. Other amenities available to guests include safes, desks and free toiletries.
New Otani Inn Sapporo offers 340 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1800 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 2750 for adults and JPY 1375 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Shopping


  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Computer station
  • Conference space
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Heating


  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels


  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Fridge


  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2750 for adults and JPY 1375 for children (approximately)
  • Self-parking fee: JPY 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Very good
Rating 5 - Excellent. 134 out of 420 reviews
5 - Excellent 32%
Rating 4 - Good. 199 out of 420 reviews
4 - Good 47%
Rating 3 - Okay. 61 out of 420 reviews
3 - Okay 15%
Rating 2 - Poor. 19 out of 420 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 420 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

3/5 Okay

Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top. I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
Stayed 3 nights in Feb 2021

3/5 Okay

Liked: Room comfort
Our trip was a couples trip to Sapporo and day trips. The hotel was serviceable and the price point was great but the hotel has shown signs of age and could use improvements. Location, it’s fine. Easy to get to from Sapporo station including underground passages if during the winter. Not too far a walk from Odori either. Rooms/Lobby could use an update/face lift.
Stayed 2 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my next trip to sapporo I would stay at the New Otani Inn.
Stayed 1 night in Jul 2019