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Overview of New Otani Inn Sapporo

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Featured image
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

New Otani Inn Sapporo

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationJR Sapporo Hospital3 min walk
    Popular LocationSapporo Clock Tower4 min walk
    Popular LocationSapporo TV Tower6 min walk
    AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

  • Moderate Triple

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 3 Single Beds
    More details
  • Triple Room, Smoking

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 3 Single Beds
    More details
  • Natural Comfort Triple "ZEN"

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 3 Single Beds
    More details
  • Deluxe Twin Room, Non Smoking

    Room amenities

    • 46 sq m
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Double Room, Smoking

    Room amenities

    • 34 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Natural Comfort Double "ZEN"

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Premium Double Room

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Premium Triple Room

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 3 Single Beds
    More details
  • Natural Comfort Semi-Double "ZEN"

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Natural Comfort Twin "ZEN"

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Moderate Twin

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Twin Room, Smoking

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Japanese Superior

    Room amenities

    • 46 sq m
    • Sleeps 4
    • 4 Single Futons
    More details
  • Premium Twin Room

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 2 Large Single Beds
    More details

About this area

Sapporo

Located near the boardwalk, New Otani Inn Sapporo is in Sapporo's Chuo-ku neighbourhood, an area with good shopping. Sapporo Clock Tower and Sapporo TV Tower are notable landmarks, and the area's natural beauty can be seen at Odori Park and Moerenuma Park. Looking to enjoy an event or a match while in town? See what's going on at Sapporo Dome. Guests appreciate the hotel's convenience for public transportation: Odori Station is 7 minutes on foot and Nishi-Yon-Chome Stop is 11 minutes.
Popular Location

What's nearby

  • JR Sapporo Hospital - 3 min walk
  • Sapporo Clock Tower - 4 min walk
  • Sapporo TV Tower - 6 min walk
  • Former Hokkaido Government Office Building - 8 min walk
  • Sapporo JR Tower - 10 min walk

Getting around

  • Odori Station - 7 min walk
  • Sapporo Station - 12 min walk
  • AirportNew Chitose Airport (CTS) - 35 min drive

Restaurants

  • Sapporo Kanihonke - 3 min walk
  • Kani Honke - 3 min walk
  • Bikkuri-Donkey - 4 min walk
  • Shirakaba Sansou - 4 min walk
  • Starbucks - 5 min walk
View map

About this property

New Otani Inn Sapporo

Romantic Sapporo hotel in Chuo-ku, walk to Odori Park
2 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. All 340 rooms offer fridges, LCD TVs with digital channels, and hairdryers. Other amenities available to guests include safes, desks and free toiletries.
New Otani Inn Sapporo offers 340 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1800 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 2750 for adults and JPY 1375 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Computer station
  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2750 for adults and JPY 1375 for children (approximately)
  • Self-parking fee: JPY 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Can I cancel my reservation for free at New Otani Inn Sapporo and receive a full refund?
Yes, New Otani Inn Sapporo offers free cancellation on select room rates, because flexibility matters! Please refer to New Otani Inn Sapporo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Otani Inn Sapporo?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on 1 Mar 2021 start from NZ$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is New Otani Inn Sapporo pet-friendly?
No, pets are not allowed at this property.
How much is parking at New Otani Inn Sapporo?
Self-parking is available for JPY 1800 per night. Limited spots are available.
What time is check-in at New Otani Inn Sapporo?
Check-in is from 3:00 PM - 2:00 AM.
What time is check-out at New Otani Inn Sapporo?
Checkout is at 11 AM.
Where is New Otani Inn Sapporo located?
Located in Chuo-ku, this romantic hotel is within a 5-minute walk of Sapporo Clock Tower and Odori Park. Sapporo TV Tower and Sapporo JR Tower are also within 10 minutes. Odori Station is 7 minutes by foot and Nishi-Yon-Chome Stop is 11 minutes.
4.0
Very good
Rating 5 - Excellent. 132 out of 412 reviews
5 - Excellent 32%
Rating 4 - Good. 197 out of 412 reviews
4 - Good 48%
Rating 3 - Okay. 58 out of 412 reviews
3 - Okay 14%
Rating 2 - Poor. 18 out of 412 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 412 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top. I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
Stayed 3 nights in Feb 2021

3/5 Okay

Happy face iconLiked: Room comfort
Our trip was a couples trip to Sapporo and day trips. The hotel was serviceable and the price point was great but the hotel has shown signs of age and could use improvements. Location, it’s fine. Easy to get to from Sapporo station including underground passages if during the winter. Not too far a walk from Odori either. Rooms/Lobby could use an update/face lift.
Stayed 2 nights in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my next trip to sapporo I would stay at the New Otani Inn.
Stayed 1 night in Jul 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
Good for family stay
Family is spacious for four people. Though the hotel is a bit old but clean. Service is not excellent. Staff are helpful but distant.
Stayed 2 nights in Dec 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft Pillow Request Available
We requested for softer pillows and the staff provided an excellent service by attending to our request. It was a good experience.
Stayed 3 nights in Oct 2018

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