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Overview of Sapporo Grand Hotel

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Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace
Flat-screen TV, first-run films, pay-per-view films

Sapporo Grand Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationOdori Park3 min walk
    Popular LocationTanukikoji Shopping Street7 min walk
    Popular LocationSapporo JR Tower16 min walk
    AirportSapporo (CTS-New Chitose)35 min drive

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About this area

Sapporo

Located in Sapporo's Chuo-ku neighbourhood, Sapporo Grand Hotel is in the city centre and near a metro station. Former Hokkaido Government Office Building and Sapporo Clock Tower are notable landmarks, and travellers looking to shop may want to visit Tanukikoji Shopping Street and Sapporo JR Tower. Looking to enjoy an event or a game? See what's going on at Makomanai Sekisui Heim Ice Arena or Sapporo Dome. Spend some time exploring the area's activities, including downhill skiing. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Odori Park - 3 min walk
  • Former Hokkaido Government Office Building - 4 min walk
  • Sapporo Clock Tower - 4 min walk
  • Tanukikoji Shopping Street - 7 min walk
  • Sapporo JR Tower - 16 min walk

Getting around

  • Nishi-Yon-Chome Stop - 6 min walk
  • Sapporo Station - 18 min walk
  • New Chitose Airport (CTS) - 35 min drive

Restaurants

  • Big Jug — 1 min walk
  • Mizar — 1 min walk
  • Ishiya café - 3 min walk
  • Bikkuri-Donkey - 3 min walk
  • Tokumitsu Coffee - 4 min walk

About this property

Sapporo Grand Hotel

Romantic Sapporo hotel in Chuo-ku, walk to Odori Park
Along with 4 restaurants, this hotel has 2 bars/lounges and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, self parking and concierge services. All 464 rooms offer free WiFi and free wired Internet, plus first-run films and flat-screen TVs with digital channels. Other amenities available to guests include fridges, room service and separate baths and showers.
Sapporo Grand Hotel offers 464 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters. Flat-screen televisions come with digital channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1600 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: JPY 3000 for adults and JPY 1500 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business centre
  • Conference space (312 square feet)
  • Meeting rooms

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • First-run films
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 May and 30 June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for JPY 1600.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3000 for adults and JPY 1500 for children (approximately)
  • Self-parking fee: JPY 1600 per night
  • Crib (infant bed) fee: JPY 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 727 out of 1328 reviews
5 - Excellent 55%
Rating 4 - Good. 463 out of 1328 reviews
4 - Good 35%
Rating 3 - Okay. 91 out of 1328 reviews
3 - Okay 7%
Rating 2 - Poor. 33 out of 1328 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 1328 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel in the center of the city
The hotel is lovely. They're fastidious about Covid-19 prevention measures (masks, temperature checks, disinfecting spray). The bed was very comfortable and the room itself was quiet, and had a view of small courtyard garden. The bar makes an enormous list of cocktails and has live jazz. The location is perfect, a short walk from the train station, nightlife, and parks.
Stayed 2 nights in Sep 2020

3/5 Okay

Disliked: Staff & service, property conditions & facilities
Overpriced
Its poor when you need to pay $20 to use a hotel gym. Very difficult to obtain milk for tea. Some parts of the hotel looked tired. The room furniture needs replacing. More like an average 3* hotel
Stayed 2 nights in Feb 2020

4/5 Good

Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ‘comfort’ room allocated does not resemble any of the pictures shown on Expedia nor hotel website. The room is small and dated.
Stayed 1 night in Feb 2020