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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

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Water park
Water slide
Indoor pool, outdoor pool
In-room safe, iron/ironing board, free WiFi

Overview of Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationYurigahara Park7 min drive
  • Popular LocationAoba Park8 min drive
  • Popular LocationSapporo Community Dome9 min drive
  • AirportSapporo (OKD-Okadama)17 min drive

Choose dates to view prices

About this area

Sapporo

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort is located in Sapporo's Kita Ward neighbourhood. Sapporo Beer Museum and Sapporo Clock Tower are cultural highlights, and some of the area's notable landmarks include Sapporo TV Tower and Former Hokkaido Government Office Building. Travelling with kids? Consider Makomanai Sekisui Heim Ice Arena and Sapporo Satoland.
Popular Location

What's nearby

  • Yurigahara Park - 7 min drive
  • Shinkotoni Shrine - 8 min drive
  • Retsuretsununo Shrine - 8 min drive
  • Aoba Park - 8 min drive
  • Sapporo Community Dome - 9 min drive

Getting around

  • Takuhoku Station - 5 min drive
  • Asabo Station - 8 min drive
  • New Chitose Airport (CTS) - 43 min drive

Restaurants

  • VIGNE — 1 min walk
  • Hyonmonro — 1 min walk
  • Kentucky Fried Chicken - 4 min drive
  • Tonden - 4 min drive
  • Itasoba namiki - 4 min drive

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Family-friendly Sapporo resort in Kita Ward with 5 restaurants
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 283 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs. Guests will also find rainfall showerheads, in-room massages and hairdryers.
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers 283 forms of air-conditioned accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

9 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments and manicures and pedicures. The spa is equipped with hot springs/mineral springs and a sauna. Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2000 for adults and JPY 1200 for children
  • 5 restaurants
  • 1 bar

Things to do

  • 9 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Fridge
  • Water slide

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Indoor public bath (no minerals)
  • Manicures and pedicures
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2000 for adults and JPY 1200 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 113 out of 240 reviews
5 - Excellent 47%
Rating 4 - Good. 91 out of 240 reviews
4 - Good 38%
Rating 3 - Okay. 26 out of 240 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 240 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 240 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness
Stayed 1 night in Jul 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
Stayed 1 night in Jul 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese 和善 is excellent! You have to pay for the water slide.
Stayed 3 nights in Jun 2018

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
Stayed 2 nights in Jun 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
Stayed 2 nights in Aug 2017