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"Ricardo at the Front Desk was outstanding. "

"The hotel was marvellous in every way and we will certainly be returning next year."

"We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they...

"Loved this place"

"Beautiful hotel and area."

"So happy we chose this hotel - a great, quiet location with a fabulous view over the Bay of Funchal, comfortable room (and did I mention the view already?), friendly staff, lovely gardens and pool and the food options were perfect, including the excellent breakfasts."

"amazing stay, would visit again!"

"Very nice "

"The Internet mostly did not work and was slow when it did work. A 4 star hotel must be able to provide a fast reliable connection. I did manage to stream 2 Netflix films during my 11 day stay but that was with many stoppages. "

"Very friendly staff that was very accommodating to our needs"

"The staff were lovely. The room was comfortable and the food was very good. "

"Clean room, excellent facilities "

"Good friendly staff, garden and social areas clean. The only complaint was the rooms were a bit warm as there was no air conditioning and ceiling fans were small and noisy."