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"Great staff"

"This resort is all about the staff.The staff make you feel welcome from the front desk to the restaurant stop to the housekeeping they are all so very kind... I also observe how the owners treat staff.I've always looked at this at every.ResortI've ever stayed at, and I could tell you that they are treated so well there by the brothers.They are an amazing team of people."

"Great staff clean rooms and great food! Need to let visitors know that dining options are limited during low peak travel. "

"Amazing place"

"Great experience. We were there for disaster relief immediately after Hurricane Melissa, and everyone was great. The staff was friendly and professional, and the rooms were nice. I hope I can go back for a vacation!"

"We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back. "

"Excellent staff"

"I stayed at Grand Palladium for 3 days, the service and the staffs were excellent. I had the most beautiful and spotless room at the bungalow and the view is 10/10. The staffs are very helpful and attentive. What stood was the view from the room. We stayed there as group of friends and our rooms were very close to each other. Thank you so much. That was my second there and I will definite comes back. The food made me feel like I am home. I recommend this resort 100 percent and I will be back soon. "

"I enjoyed the pool"