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"Hotel seems to be lacking staff as they were very slow or unable to respond to requests eg. we never go the towels refreshed the last day due to some shortage. The retaurants closed early and didn't have food. We were given a reservation at 9:45 pm and on arrivan were told by the staff that we should have come early."

"amazing time"

"Great service, excellent location on the beach, everything was just right "

"This resort is super clean and the food is amazing. The rooms are gorgeous with a beautiful view. It’s an open layout so you get to see the beach as soon as you enter the resort. There’s also a lot of activities for the children to enjoy. I did not like that we were there for a week, tried going to the à la carte restaurants at different times and every time there was an hour wait. However, the buffet did not have a wait and the food was delicious. Also, I do not feel like it was all inclusive as there is a charge for room service (even if you generously tip) and there is a charge for the VR games for the kids. We also got the swim up pool with our room. The view was great but, the water was always cold. So although they say you can get in 24hours, it’s too cold to enjoy."

"Very nice place . Would come again ."

"Exceptional service, amazing property and excellent staff. I'll definitely be returning."

"The room was comfortable and had everything we needed including fast wi-fi. It is centrally located and we felt safe there. The front desk staff was not very friendly and we often felt uncomfortable when interacting with them. There is a small beach that cost $8 and is a five minute walk away and the airport is super close. Not bad for a few night stay. "

"Staff needs to be a bit more hospitable "

"Love this place, alot to do, staff was great.."