Independent in Santa Susana

"The room was very spacious and had beautiful amenities "

"The room was comfortable enough, but I had to ask the maid after our first night of staying there to replace the burgundy cover that was on the end of our bed. It was full of little grey hairs, almost something that you would get from a cat or dog. I know it wasn’t my hair because I have shoulder length, brown hair. Also, I have never been to a hotel where they didn’t put out a small bottle of lotion, which was the case for me. Was that a big deal? No, not in the grand scheme of things but I thought it was worth mentioning. Also, no wash clothes in our bathroom until I asked the maid to make sure we had some after she cleaned our room. After the first night of our room being stuffy and hot, we realized the a/c wasn’t working. The front desk supervisor did offer us a new room which we gladly took. After moving rooms, everything with the a/c was ok, but then the coffee pot didn’t work. Again, the desk supervisor had another one put in our room which worked fine. I do want to give a huge shoutout to a maintenance gentleman named Hector. He was the one that came up to our original room to fix the a/c. I told him we moved rooms and right away he went to our new room to make sure that the a/c unit was working properly, which it was. Honestly, how doesn’t hotel staff not check that everything is in working order before the next guests come in? We paid good money to stay there and we felt that it was sub par. The hotel and rooms could use a major overhaul and update."

"Great breakfast options. Two TVs in room. Nice for families. Updated. Nice "

"The only thing missing is breakfast of some sort. There are places nearby but not close enough to walk I would say. "

"Pool and hottub were in another build, but a cart is provided. Only 1TV on the propety for aporting events."

"Me gusta que la alberca está abierta hasta las 11 pm"

"There was a homeless woman wandering around the pool courtyard making lout grunting nioses at 3 a.m. As I walked to the front desk (because they didn't answer the phone) a rat ran accross my path. There was no one in the office. I returned to my filthy room without seeing her. She was soon outside my door eating out of a bag of trash. I grabbed 4-$5's and a jacket I hadn't even worn yet and gave them to her. She cried and told her she was beautiful. I've stayed at the M6 a few times. I will never stay again. The place is dirty, rooms are dirty, beds are super hard."

"The poolside is inviting both for a single dip in the pool or for lounging with the family."

"View from the top of the hotel with a great free breakfast was worth it. Room was nicely appointed and felt newly renovated. Valet parking. Very close to Getty Museum and they even had a complimentary Uber there from the hotel. "