Shangri-La Hotels and Resorts in Santa Rosa from NZ$275

"The staff provided exceptional service, demonstrating both accommodation and friendliness, and efficiently addressed all of my requests. The suite we reserved was notably spacious and impeccably clean."

"Everything was superb. Plus, I checked in on my birthday, and they noticed it, and sent sweets and flowers to my room. Very nice touch."

"Breakfast is very good. Could be better if with fried eggs or omelet to order. More variety of fruits! "

"The service was wonderful from the minute I arrived. Never opened a single door but my hotel room and the lobby bathroom. Always attentive to my needs while eating at the breakfast buffet or when I was at the bar. A simple glance around to look for staff I felt they saw me before I could find them. Never felt pressured to rush even when I arrived late for my breakfast. When I was having issues with my TV I had staff up there within minutes I mean like less than 5 and were helping me fix the issue. Provided plenty of filtered drinking water ( I drink a lot ) and when I asked for more they doubled the amount! Amazing experience. Will 100% come again!"

"Very nice hotel especially for the price. Beds and pillows were super comfortable. Staff was friendly, nice and knowledgeable. Location was perfect for a short stay. Close to a really cool street with lots of selections and high energy like Vegas or New Orleans. Highly recommend "

"Helpful staff. Rooms are quiet. "

"Clean, good good, friendly and respectful staff"

"Perfect stay"

"Very convenient location "