Hotels with Pool & Resorts in Santa Cruz from NZ$183

"This picture is deceiving. My room did not look like this? Run down and ants in the sink. I would not have booked this hotel if it looked like it did in real life!!!"

"Big warning! When we checked in, we were told by the front desk lady to make sure we were back in our rooms before dark because of all the homeless in the area. She also told us that we would probably get cat called too, but just to keep walking if that happens so that was the first big warning we just thought the place was outdated, but it's actually not very safe. We heard a lot of banging on the walls about 2 AM and we heard the police come to the hotel and tried to dissolve the issue. The people were arguing, very loud, yelling, at the police.. we went to do an early checkout since we were not going to stay a second night in this place and the lady at the front desk said she could not authorize a refund for the second night that I would have to contact Expedia. Well, Expedia was no help at all and would not give a refund for the second night that we requested. You can't even talk to anybody you have to do a live chat. I do not recommend this hotel and I actually do not recommend a Expedia anymore. "

"everything is worn and dirty"

"Favorite place to stay!! Absolutely stunning ocean views"

"Fun spot"

"Very happy wirh my selection to try this Inn. Very comfortable, Clean & Location was perfect. Morning Coffee and Scones were appreciated. The Staff is Amazingly Wonderful "

"Not bad for the price. Difficult to get assistance. Staff was unavailable from 9pm to 9am, couldn't even get towels. Hot tub was reasonably warm but not very clean. Shower water was inconsistently hot. TV did not work unless logging into your own Netflix. Kiosk check in was a bit strange - a person on the screen to help you. Benefit was the pricing and the short walk to the beach and the Boardwalk! "

"Room is clean, staffs are ready friendly "

"Great staff, love the embiance!"