Hugo's Rental offers a comfortable retreat near the Port of San Juan with in-room WiFi and luggage storage. The smoke-free environment provides genuine respite after sightseeing, and visitors appreciate its proximity to Distrito T-Mobile.
Located in Old San Juan, a neighbourhood in San Juan, Hugo's Rental is in a shopping district and near the airport. Shoppers can visit Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
A microwave in a common area and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hairdryer and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request) (for a fee)
Luggage storage
Virtual front desk
Location highlights
In a shopping district
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 200
An effective city/local tax rate of 7.0 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Cleaning/housekeeping/linen fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 609095100
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Frequently asked questions
Is Hugo's Rental pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hugo's Rental?
As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Hugo's Rental on 25 Mar 2026 start from NZ$477, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hugo's Rental?
This property doesn't offer parking.
What time is check-in at Hugo's Rental?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Hugo's Rental?
Checkout is at 10:00 AM.
Where is Hugo's Rental located?
Located in Old San Juan, this luxury aparthotel is 0.4 mi (0.6 km) from Port of San Juan, and within 3 mi (5 km) of Condado Beach and Distrito T-Mobile. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 mi (5 km).
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Reviews
Hugo's Rental Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 230 out of 316 reviews
10 - Excellent
230
Rating 8 - Good. 58 out of 316 reviews
8 - Good
58
Rating 6 - Okay. 14 out of 316 reviews
6 - Okay
14
Rating 4 - Poor. 6 out of 316 reviews
4 - Poor
6
Rating 2 - Terrible. 8 out of 316 reviews
2 - Terrible
8
Reviews
Verified
10/10 Excellent
Roberto
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome host and amazing location. Sent this location to my family for when they plan to come to San Juan. In the heart of everything and perfect for someone who doesn’t want to rent a car but wants to explore old San Juan. The host was very accommodating and the room was beautiful.
Lauren
Stayed 1 night in Mar 2026
Verified
8/10 Good
Kelly
26 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Kelly
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jeanette
12 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Jeanette
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Pam
11 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Pam
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Renee
8 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.
Renee
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
ADALYS
28 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
ADALYS
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Selita
11 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodations for our family of six conveniently located to shopping, dining, and historical sites. Perfect for our stay prior to departing on a cruise. Maricruz stayed in constant communication and provided great options for dining and transportation. We were even able to store our luggage after checkout so we could explore Old San Juan prior to our cruise embarkation.
Selita
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Luisa
20 Dec 2025
Liked: Cleanliness, communication
Superb location!! Quite building, easy ck in/out. Clean rooms.
Luisa
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Noreen
11 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very cool place to say! Located in a busy area with great restaurants nearby. They delivered as promised . We did a nice 10 minute walk with luggage downhill getting to our ship on the last day.
Noreen
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Alexa
5 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent experience! We highly recommend Hugo’s Rental. LOCATION LOCATION LOCATION!! Maricruz was extremely attentive and made great suggestions for restaurants! Thank you Maricruz for EVERYTHING!!
Alexa
Stayed 1 night in Jan 2026
Verified
8/10 Good
Laura
27 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location! Room was adequate. Clean, updated. We didn’t see an employee the whole time we were there. We had to carry our luggage up to the third floor, which was do-able, but a little struggle. Their communication was good via email and what’s-app. They said they would have someone there at our arrival time, but there was no one there. No big deal. I would definitely stay again due to the location. So close to restaurants etc in the heart of San Juan. And we were able to leave our luggage there before our cruise headed out.
Laura
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Heather
24 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice location right on the square in Old San Juan
Heather
Stayed 11 nights in Oct 2025
Verified
8/10 Good
Kevin
19 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, grocery store around the corner. Room12 clean, many steps to room, which was on the top floor. Mattress was very firm.
Kevin
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Persia
13 Dec 2025
Room was clean and staff was helpful. However, location was not quiet at times. Seems to be an old building so all sounds could be heard. All in all, great location.
Persia
Stayed 1 night in Dec 2025
Verified
8/10 Good
Christopher
14 Dec 2025
Liked: Cleanliness, room comfort, communication
AC and dehumidifier worked great! Close to the port, food and market next door for quick bites,drinks, and snacks.
Host was very good communicating and answering questions. Held our luggage before and after check in, so we could take in beautiful Old San Juan.
Christopher
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Rene
23 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, accommodating, and super cute place to stay if you just need a room to sleep in and plan on doing a lot of walking/dining out, in Viejo San Juan. Would love to stay here again in the future.
Rene
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Colleen
15 Nov 2025
Liked: Amenities, property conditions & facilities, communication
Great place! We only stayed 1 night before a cruise but would return again! Room was nice. Clean. Comfortable. Great communication with the owner.
Colleen
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Sandra
7 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication with the staff also great location, minutes from everything!!
Sandra
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Amity
15 Jun 2025
Liked: Cleanliness, room comfort, communication
Great stay!
Excellent location, very clean, comfy bed, cold AC, good communication. Would definitely stay again!
Amity
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Holly
13 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price, beautiful room and hotel, and the location was perfect!
Holly
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Renso
8 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property that is close to everything you could want to do in the area.
Renso
Stayed 5 nights in Jun 2025
Verified
10/10 Excellent
Gerson
22 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
In the heart of old San Juan. Really clean, walkable distance to restaurants, bars, shops, grocery, & parking lots if needed. Highly recommend, especially for the price.
Gerson
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Carl
9 May 2025
Liked: Cleanliness, property conditions & facilities, communication
excellent location, right inside the historical district and within walking distance to the Castle.
Carl
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Lauren
20 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second stay here and we loved it just as much as the first! The property is beautiful, the location is fantastic, and everything in Old San Juan is easily walkable. They are such a great host—very communicative and welcoming. The A/C kept the rooms perfectly cool, everything was super clean, and there’s even a parking garage nearby if you have a rental. Such a great spot—can’t wait to come back again!