Solace by the Sea

3.0 star property
Family-friendly hotel with 24-hour front desk and outdoor pool

Choose dates to view prices

Solace by the Sea welcomes families with its oceanfront location and peaceful atmosphere. It features an outdoor pool, a separate children's pool, and Palmares restaurant with local and international dishes, including kid-friendly options. Enjoy WiFi and a garden terrace.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Single Room, Accessible

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

Standard Single Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Highway 2 at km 220.1, Ponce, 00733

What's nearby

  • Vicens Coliseum - 5 min drive - 7.0 km
  • Parque de Bombas - 8 min drive - 9.9 km
  • Plaza of Delights - 8 min drive - 9.9 km
  • La Guancha - 9 min drive - 11.5 km
  • El Museo Castillo Serralles - 9 min drive - 9.8 km

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive

Restaurants

  • ‪Chick-Fil-A - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪El Pescador Bar & Grill - ‬18 min walk
  • ‪Burger King - ‬3 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive

About this property

Solace by the Sea

Family-friendly hotel by the ocean
A terrace, a garden and a playground are just a few of the amenities provided at Solace by the Sea. The on-site local and international cuisine family restaurant, Palmares, offers breakfast, lunch, dinner and children's meals. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and concierge services
  • A vending machine, a TV in reception and luggage storage
  • A 24-hour front desk and 1 meeting room
Room features
All 101 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as sound-insulated walls.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60, per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 23 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Frequently asked questions

Does Solace by the Sea have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 11:00 PM.

Is Solace by the Sea pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 23 kg per pet. There's a deposit of USD 100.0 per stay and a fee of USD 60 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Solace by the Sea?

Self-parking is available for USD 3.00 per stay.

What time is check-in at Solace by the Sea?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Solace by the Sea?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Solace by the Sea located?

This family-friendly Ponce hotel is located near the airport, 0.4 mi (0.7 km) from Playa Cayo Cardona, and within 6 mi (10 km) of Museum of Puerto Rico Music and Museo de la Musica Puertorriquena. Museo de Arte de Ponce and Parque de Bombas are also within 6 miles (10 km).

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Solace by the Sea Reviews

Reviews

6.2
Rating 10 - Excellent. 241 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 210 out of 1000 reviews
Rating 4 - Poor. 137 out of 1000 reviews
Rating 2 - Terrible. 220 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Good property and the staff was very polite. Pool is 24/7. You are closed to very good facilities and destinations
Stayed 1 night in Aug 2024

4/10 Poor

Magaly

Disliked: Cleanliness, staff & service, property conditions & facilities
The facility and the room was neglected.
Stayed 1 night in Jul 2025

4/10 Poor

Glenda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely, this hotel needs some work
Stayed 1 night in May 2024

6/10 Okay

Waleska

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jul 2025

4/10 Poor

ESTHER M

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room was horrible, dirty, to much dust, “There was droppings from some kind of pest in the TV area. I have to go to back to front desk and ask for another room, the second one was better but the outside area was horrible. The stub water was too hot, I could not control it. It were hard to get a good bath. I just leave the hotel early in the morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Suleika

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2024

4/10 Poor

Salvador

Liked: Cleanliness, staff & service, room comfort
No hot water, no cable tv, wi-fi? Employees were great! Room is good.
Stayed 1 night in Dec 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was peaceful, this weekend was a little too crowded, couldn’t go to the pool but the mosquitos were too much. Had to stay indoors due to mosquitos. I liked that there were lots of dogs but they were friendly.
Stayed 2 nights in May 2024

6/10 Okay

tabbette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs major rehab and how come there was no doorknob just a deadbolt?
Stayed 5 nights in Feb 2025

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2025

2/10 Terrible

Luz

There’s no body at check in office. It’s closet. There’s a notice at the main door saying: “we will come back at 11pm”
Stayed 1 night in Mar 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for ice and didn’t have a fridge in the room nor a safe box it was a mistake staying there never again and won’t recommend it to no one
Stayed 2 nights in Feb 2025

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First we booked solace by the sea in which EXPEDIA should of been knew that the hotel is closed luckily after waiting for about 4 or 5 hours the manager appeared and helped us get another hotel that is unacceptable so if anyone booked Solace by the sea please do other reservations this hotel is going to be closed for a long time
Stayed 6 nights in May 2024

2/10 Terrible

Tamara

Disliked: Cleanliness, amenities, property conditions & facilities
This property was the worst experience. Horrible structure Not hot water during my stay. Loud music at pool. Dirty pool. Worst property in Puerto Rico
Stayed 1 night in Nov 2023

2/10 Terrible

Marilyn

Solace cancelled my stay the day before, and transferred us to another hotel, it was very upsetting for me and my family, my sister came from New Jersey, I had paid for a 3 bed, bedroom and was transferred to a 2 bedroom, so we were uncomfortable with everything… I will never try to stay at Solace again!
Stayed 2 nights in Apr 2024

2/10 Terrible

Candida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had no internet, room dirty and sheets had stain , had bugs, outlets not working, has mold on ceiling.outside facilities are in horrible conditions, no room service , over priced,room had no phone to call front desk.
Stayed 1 night in Jan 2024

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deception

The photos presented in the Hotel promotion are a hoax. The cleaning is terrible, the facilities are lacking maintenance. There is practically no service. I paid for the stay through Hotel.com and the Hotel did not have the information for the app. I prefer to sleep in the car than in that Hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Darissa

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel no está en condiciones. Le falta mantenimiento. Parece un lugar abandonado.
Stayed 1 night in Nov 2025

4/10 Poor

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
No habia agua caliente, no vi guardia de seguridad, area muy solitaria y peligrosa.
Stayed 2 nights in Oct 2025

6/10 Okay

Michelle

Disliked: Amenities, property conditions & facilities
The property is in bad conditions needs to improve the rooms the service. Is old and low maintenance.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Habitaciones asquerosas y apestosas, el personal desagradable, arañas en la bañera, el toilet desagradable, cuando llegas el estacionamiento oscuro, detectores sin batería un fuego no avisa, no tiene las cosas que te dicen en la página por ej el blower etc, la piscina vacía de la entrada, el wifi no tiene, las camas manchadas etc
Stayed 1 night in Oct 2025

2/10 Terrible

Jenniffer

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicios,áreas verdes deterioradas,fuente sucia y piscina sucia. Buenas tardes. Deben mejorar.
Stayed 2 nights in Sep 2025

8/10 Good

yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Pleaseant stay
Stayed 1 night in Sep 2025

2/10 Terrible

Yaraliz

Disliked: Cleanliness, amenities, property conditions & facilities
Lo único bueno de este "hotel" es las empleadas del Front Desk que son bastante amables y el matre era descentemente cómodo. Dejando eso a un lado,,, las facilidades están muy descuidadas. La maquina de hielo no funciona y las habitaciones no tienen nevera, tampoco hay internet ni teléfono en las habitaciones so, si necesitas algo te toca caminar al front desk. Yo reservé una habitación de 2 camas y me dieron una con solo 1 cama, lámparas con telarañas y la habitación con humedad visible. Las habitaciones parece que nunca las han pintado o cambiado los muebles. En fin, esas habitaciones no valen ni la mitad de lo que cuesta la noche.
Stayed 1 night in Sep 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t recommend this place at all
Stayed 2 nights in Sep 2025