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"Great location and really genuine nice staff"

"Lovely hotel, that’s very clean tidy and fairly modern. Staff are absolutely brilliant and very friendly would highly recommend."

"The staff really make this property great ! From the concierge and front office staff to the amazing breakfast staff and room maids ! The gym is well equipped and it’s super easy to get taxis to local restaurants ! We really enjoyed our stay ! "

"Excellent location with a great staff."

"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day.. "

"Agradable "

"Went earlier this year as a couple, food and drink good for AI and the hotel is kept very clean etc. Good value for its AI. "

"Alexander was very courteous and expedite managing an error at the property and turned to a very positive experience thank to his effort to support and manage the mistake .Just applaud and appreciate his desire to help and support and extra mile effort to solve the situation and he did. We returned thanks to him ."

"Great facility and staff "

"Good sized clean room. Decent view from balcony. Attentive staff. "

"Wonderful food and very helpful staff, heated outdoor pools and very clean rooms and facilities "

"Very nice hotel! "

"Beautiful historic building! Best breakfast of the whole trip!!"

"Excellent location with easy access to the city center, while still being quiet and peaceful. The hotel has multiple great pools and offers a very relaxing atmosphere. Highly recommended for couples looking for a calm and enjoyable stay."

"Hotel RIU PALACE . The best Tenerife."

"It was a decent hotel for the price."

"Great location, staff good. Mosaico restaurant poor and expensive."

"The hotel is absolutely gorgeous, worth every penny "

"Very clean rooms, responsive staff and quiet location. "

"The staff were super friendly and welcoming. The hotel itself is gorgeous, and I loved the lobby decor! The sea view was absolutely stunning. Totally recommend staying here!"