Apartments in Puerto de Santiago

"Room was only cleaned every 3 days unlike other hotels and the breakfast although lots to choose from is generally not warm."

"Definitely not a 4* hotel, it would be an average 3* at best. Many annoying things in the room, breakfast was just decent, nice swimming pool. "

"We had 2 single beds in the bedroom which was like sleeping in hard boards we then slept on the sofa bed every night which was a chore making every day and again very uncomfortable We were meant to have maid service on the 3rd day but nobody came"

"I cannot explain how lovely most of the staff at this hotel are. It is so important and makes such a difference. Paula in the main restaurant was outstanding, as was Javier the lifeguard. It is ~25 minutes from the airport and easy to get to which is lovely after a 4 hour flight. The renovations are stunning. The quality of the beds, the bar furniture, fixtures and fittings is really evident. All inclusive drinks and food - outstanding. There was even à la carte ‘snack bar’ restaurant food between 12-6 which was wonderful. I don’t often consider returning to the same place, but if I were to go back to Tenerife, I would seriously think about it. Don’t hesitate to book. "

"It was clean familly friendly and close to the beach."

"Beautiful experince, loved it"

"Damaged furniture Lovely view"

"Excellent staff, particularly in the restaurants "

"Lovely stay! Good food friendly staff. Rooms are always very clean."