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"La habitación relax incluye una silla de masajes, me gusto que nos dan bebidas de cortesía, hay videojuegos y computadoras para los niños, billar y futbolito para los adultos. La alberca es pequeña, pero el agua es templada. fuimos en semana santa y el agua estaba un poco sucia, pero supongo que era por que habia mucha gente. El staff en general fue amable, solamente el encargado del bar andaba de malas, pero igual y por que habia demasiada gente. El buffete de desayuno esta muy bien. "

"I could get hot water as soon as I got the room until next day. "

"Clean room, family-friendly, "

"Breakfast is the same options every morning , "

"Easy parking with shuttle"

"Good hotel overall"

"The water doesn't get hot just like warm so when you shower basically you get out and freeze because it's barely hot. For convenience for the concerts there and attached to a mall."

"Great pool.. clean rooms "

"From an American…,if you don’t speak Spanish this is not for you. Staff laughed at my son who wanted to do the zipline because he couldn’t understand them and for adults to make fun of a child is the reason they got a low rating. Property is huge and great for kids. Lemurs, tiger, petting zoo, ziplining, bike riding, archery, etc it will keep you busy! Lastly, if you’re a person of color you’ll experience some racism from locals and staff in Amecameca. Stay in tourists areas if you don’t want to see how locals live. It’s about an hour away from major airport anyway and the driving in Mexico is lawless.the women at front desk were helpful and spoke English and overall a good stay for the kids and they do keep the property and pools clean! "