Best Western Plus Hacienda Hotel Old Town

Property class: 3

Choose dates to view prices

Reviews

8.4 out of 10
Very good
A short walk from Old Town San Diego State Park, Best Western Plus Hacienda Hotel Old Town provides free full breakfast, a free return airport shuttle and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site Mexican cuisine restaurant, Old Town Tequila Factory, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a fireplace in reception and a bar.
The current price is NZ$293
includes taxes & fees
12 Oct - 13 Oct

Popular amenities

  • Free Wi-Fi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 Queen Bed, Non-Smoking, Shower Only

A hotel room with a bed, bedside tables, a desk, a chair, a ceiling fan, a television, and a mirror.

1 Queen Bed, Non-Smoking, Shower Only

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a heater, and a window with wooden shutters.

Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible - 2 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

A hotel room with two beds, a wooden table, a desk, a ceiling fan, a TV, and a door with a window.

Accessible - 2 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk, a television, and a ceiling fan.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

A hotel room with a large bed, a sofa, a desk, and a ceiling fan.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

A hotel room with a large bed, a desk, a television, and a ceiling fan.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk, a television, and a ceiling fan.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Delete All)

A hotel room with a bed, two bedside lamps, a ceiling fan, a dresser, a television, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Delete All)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (Delete All)

A hotel room with a bed, two bedside lamps, a ceiling fan, a dresser, a television, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking (Delete All)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

A hotel room with a large bed, two bedside tables, a chair, a picture on the wall, and a window with blinds.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Delete All)

A hotel room with two beds, a desk, a chair, a TV, a ceiling fan, and a mirror.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Delete All)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A bathroom with a toilet, sink, and towel rack.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A bathroom with a toilet, sink, and towel rack.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

A bathroom with a toilet, sink, and towel rack.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

7.0 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A bathroom with a toilet, sink, and towel rack.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A bathroom with a toilet, sink, and towel rack.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

A bathroom with a toilet, sink, and towel rack.

Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

In the suburbs, Best Western Plus Hacienda Hotel Old Town is in Old Town San Diego, a walkable area in San Diego with good shopping. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mission Bay and Balboa Park. Waterfront Park and San Diego Zoo are not to be missed. Looking to get your feet wet? Sailing and surfing/body boarding adventures can be found near the property. Visit our San Diego travel guide
Map
4041 Harney St, San Diego, CA, 92110

What's nearby

  • A white building with green shutters and a balcony, labeled "McCoy House Museum."
    Old Town San Diego State Park
    1 min walk - 0.1 km
  • A historic street with a sign for 'Senius Cottage' and a flagpole.
    Heritage Park
    1 min walk - 0.1 km
  • A dining room with a red tablecloth, wooden chairs, a chandelier, and patterned wallpaper.
    Whaley House Museum
    3 min walk - 0.3 km
  • A white building with a dome and arches, surrounded by greenery.
    Presidio Park
    3 min walk - 0.3 km
  • A city skyline with a prominent full moon in the sky, a marina with numerous boats, and a mountain range in the background.
    Marine Corps Recruit Depot
    15 min walk - 1.3 km

Getting around

  • Washington Street Station
    2 min drive
  • Old Town Transit Center
    8 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    16 min drive

Restaurants

  • Cafe Coyote
    2 min walk
  • Burger King
    16 min walk
  • Casa de Reyes
    5 min walk
  • Starbucks
    16 min walk
  • Old Town Mexican Cafe
    2 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

  • Hotel near Old Town San Diego State Park
  • Take advantage of free full breakfast, a free return airport shuttle and dry cleaning/laundry services at Best Western Plus Hacienda Hotel Old Town. For some rest and relaxation, visit the hot tub. The on-site Mexican cuisine restaurant, Old Town Tequila Factory, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a fireplace in reception and a bar.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • A free cruise shuttle, self-parking (surcharge) and a vending machine
    • Tour/ticket information, barbecues and meeting rooms
    • A porter/bellboy, a lift and ATM/banking services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 197 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • Wardrobes/cupboards, mini fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Free train station drop-off
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Self-parking fee: USD 30 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on 12 Oct 2026 start from NZ$293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hacienda Hotel Old Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hacienda Hotel Old Town?

Self-parking is available for USD 30 per night.

What time is check-in at Best Western Plus Hacienda Hotel Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hacienda Hotel Old Town?

Checkout is at 11 AM.

Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Hacienda Hotel Old Town located?

Located in Old Town San Diego, this hotel is within 1 mile (2 km) of Old Town San Diego State Park, Marine Corps Recruit Depot and University of San Diego. Mission Bay and Balboa Park are also within 3 miles (5 km). Morena - Linda Vista Station is 20 minutes by foot and Washington Street Station is 25 minutes.

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Reviews

Best Western Plus Hacienda Hotel Old Town Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1231 out of 2172 reviews
Rating 8 - Good. 440 out of 2172 reviews
Rating 6 - Okay. 282 out of 2172 reviews
Rating 4 - Poor. 115 out of 2172 reviews
Rating 2 - Terrible. 104 out of 2172 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very convenient location and staff was super friendly.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, clean rooms, helpful and friendly staff, and family friendly.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
It’s an older hotel but we love staying there. Great location in Old Town San Diego. Could use some makeup but enjoyable
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice older place, but clean good location and staff are very friendly and helpful, I definitely recommend staying here.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a great location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place close to old town. Yummy breakfast and rooms were very nice. We were there during a heat wave, no AC in the front lobby where breakfast was being served and the pool was extremely warm.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienently located, was Uber friendly to all locations I needed to go to
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family and it was amazing. Rooms were big and comfy
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always great in each of our 4 stays in this hotel. Definitely a family favorite
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went away for a week of rest and relaxation and this Hotel did not disappoint. Room was clean and bright. Pleasant surroundings. Staff friendly and helpful. Pleasant walk to Old Town.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fun ambience reflective of the Old Town location. Staff was helpful and friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property! Location, Room with a view, and staff was all wonderful. A must stay in San Diego! 5/5 Stars for my husband and I. We will definitely be back!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property. Nice room, friendly staff. The location is awesome - I could just walk out and be in the middle of everything. I used the pool and hot tub a lot - it helped my sore back.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel very clean and well maintaned...Great location...Only downfall was we were on vacation and slept in so we didn't try the breakfast during our stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the free breakfast, and the room amenities, such as shampoo, hand soap, and lotion. I also liked the filtered water. Love the location, which is across the street from all the old town shops and restaurants, you have to try the homemade flour tortillas in the plaza, and Rockin Baja restaurant.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The hotel is clean but dated. Staff are very friendly and helpful, The rooms and furniture in the rooms need a face lift - updating. The location is great right in San Diego's old town within easy walking distance to many restaurants and shops, as well as historical sites to see.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family enjoyed the heated pool and the long hours of operation.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most helpful. The room could use some upgrades but I hear the new owners are working on that. They made our stay wonderful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice! Right near Old Town and in walking distance to everything! Free continental breakfast is a must! Will definitely come back. I was able to check in a couple hours early.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Great location! Huge hotel. Pool and hot tub could be a bit cleaner but overall nice hotel.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were amazing and location was great!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We really appreciated the gentleman that helped us at check-in. He offered a room upgrade and gave us free parking. We didn't take advantage of amenities, but thought the grounds were very nice. Our room was clean, but felt a bit outdated and dark. We enjoyed the location in Old Town which allowed us to walk to dinner and shopping. Parking is convenient and feels safe.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast buffet was a great perk and the staff were very friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was ok. Had better rooms before. This room had a view of a parking lot and parking garage was dimly lit in the daytime. But room was clean and was ok for 1 night.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always wanted to stay at the Hacienda. The location, design, and overall feel of the hotel was something I eventually got to experience. It’s a very simple hotel with a classic Hacienda feel of authenticity and charm. The room was simple, the bed was cozy, and overall I really enjoyed my stay there. The staff were also very friendly and give the impression they enjoyed working there.
Stayed 4 nights in Aug 2026