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Reviews of Room 4 & 5 Apartments

3 out of 5
Room 4 & 5 Apartments
Untersbergstraße 2a, Salzburg

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 5 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

rafat

Stayed 2 nights in Aug 2022
Response from Ihr Hotel-Team on 9 Oct 2022
Lieber Gast, vielen Dank für Ihre Bewertung! Leider haben Sie aus Versehen für 3 Personen anstatt für 7 Personen gebucht und haben vergessen bei der Abreise den offenen Betrag für den Parkplatz und für die Ortstaxe zu bezahlen.Herzliche Grüße aus Salzburg!

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The location is good, not in the heart of the old town but a short walk of 10 min. Our problem is that the shower room floods quickly because the drainage is kind of blocked. That should be easily detected and fixed earlier, so a big disappointment.
Stayed 2 nights in Jul 2021
Response from Gabi on 1 Aug 2021
Thank you for your feedback! We are very sorry that there was any inconvenience - it is a pity that you did not contact us during your stay to solve it, as cleanliness is very important to us. The guests are always enthusiastic about our location, as all sights can be reached in a few minutes on foot and it is still very quiet here, even though we are in the middle of the city. We look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic,?stylish and comfortable property in a great location. Note there’s an additional cleaning fee at the end as it’s a serviced apartment.
Stayed 2 nights in Dec 2019
Response from Ulrike on 17 Dec 2019
We are very happy that you enjoyed your stay so much! Thank you for your feedback!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
This is a excellent place for family stay especially the big bathroom with a comfortable tub which drive all the tiredness away after a long day walk. Everything’s perfect except the sleeping area is too small to juggle 3 beds in leaving no rooms to walk. It is close to the hot sight seeing spots with walking distance to old town.
Stayed 3 nights in Oct 2019
Response from Erwin Lasshofer on 30 Oct 2019
Dear Guest, Thanks a lot for your comment! We are very happy that you had a nice family vacation at our apartment house in Salzburg. See you soon!

8/10 Good

RaDawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location in a Beautiful City
Our family of three adults stayed at Room 4 Apartments for three nights in September. It was an excellent location for us to explore the beguiling city of Salzburg! We took advantage of the free bicycles available and rode through the cobblestone streets the very first night there. We could walk to Mirabellplatz, the train station, grocery store, and the trail head to the fortress is steps from our door! The square footage is a wee small for the price paid but the smaller kitchen had the basics of what was needed. Water pressure in the bath was great and enjoyable after a day of exploration, but the bathtub in the unit was difficult to use as there was a gap in the curtain that encloses the tub that - no matter how careful we were- would allow water to spray onto the wall and surrounding floor area. We would have preferred to have paper towels and tissue (kleenex) available in the unit but properties in Europe don't seem to stock these items (which we as silly Americans expect and enjoy). Also important to note; use of the downstairs washer and dryer are restricted to being operated between 8 am and 9 pm only. It costs 2 euros each cycle for washing and then another 2 euros for each drying. As we were out and about between those hours, we found it impossible to do our laundry within those time requirements. We would have found it beneficial to know of those restrictions before renting the property. All in all though, we enjoyed our stay and can recommend the property.
Stayed 4 nights in Sep 2019
Response from Ulrike Room4 Apartments on 25 Sept 2019
Dear Guest, Thank you very much for your detailed feedback! We are really happy that you enjoyed your stay at our apartment house so much!. We have determinde certain times for the use of the washing machine and the dryer because we wanted to avoid that other guests feel disturbed during the morning and the evening hours. We can extend these times upon request.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the town. It's only a short walk. Ideally located for transfer to and from the airport too.
Stayed 2 nights in Dec 2018
Response from Gabi on 19 Dec 2018
Thank you for your valuable feedback! We would be very happy to welcome you again! Your Room 4 Team

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Rick

Travelled with group
Disliked: Amenities
Für den Preis erwarte ich wesentlich mehr. Eine Tür ist kaputt gewesen nachträglich kommen noch Gebühren dazu. Die Toilette ist nur durch eine einfache Glastür abgeschottet man sollte sich also schon gut kennen.
Stayed 2 nights in May 2024

10/10 Excellent

Carola

Liked: Cleanliness, property conditions & facilities
Nettes kleines Appartement, freundlicher Empfang, sofortige Beseitigung kleiner Probleme. Über die Tisch/Barhockersituation würde ich mir Gedanken machen, Tisch zu hoch, Hocker unsicher. Ansonsten gerne jederzeit wieder!!!
Stayed 2 nights in May 2023
Response from Ihr Room4 Team - Gabi on 7 May 2023
Vielen herzlichen Dank für Ihr Feedback und für Ihren Aufenthalt bei uns im Hause!

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Your Team - Gabi on 14 May 2023
Many thanks for staying by us!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Aug 2019
Response from Ulrike Room4 Apartments on 25 Sept 2019
Dear Guest, Thanks for your stay and your rating!

6/10 Okay

Ulli, Hamburg

Business traveller, Travelled with partner
Liked: Cleanliness
Sehr einfach eingerichtet mit schlechtem Raumkonzept. Das eingestellte Bild ist, in Bezug auf die von mir gebuchte Unterkunft, völlig fehlleitend. Die Wohnung war eiskalt, die ferngesteuerte Heizung arbeitete erst Stunden später. Hinzu kommt, dass die etwas versteckt aufgeführten 50 Euro Endreinigung die Preiswürdigkeit in meinen Augen völlig kippen.
Stayed 1 night in Mar 2019
Response from Room4 Team on 30 Apr 2019
Lieber Gast, vielen Dank für das Feedback zu Ihrem Aufenthalt in unserem Haus ROOM 4. Es tut uns sehr leid, dass das von Ihnen gebuchte Apartment nicht ganz Ihren Geschmack getroffen hat. Die Apartments wurden von uns liebevoll vor einem Jahr gänzlich neu gestaltet und möbliert. Die meisten Gäste mögen die interessante Raumaufteilung und fühlen sich in dem modernen Ambiente sehr wohl. Alle Apartments verfügen über eine neu installierte Fussbodenheizung, die naturgemäss etwas Anlaufzeit bei der Regulierung der Raumtemperatur benötigt. Unsere Gäste haben ein sehr unterschiedliches Empfinden in Bezug auf die perfekte Raumtemperatur. Selbstverständlich sind wir jederzeit bei einer Adaptierung der Raumtemperatur behilflich. Die gesonderte Verrechnung von Reinigungskosten ist bei der Apartment-Vermietung üblich. Bei der Buchung über den Anbieter Expedia, wie in Ihrem Fall, werden diese Kosten gut sichtbar auf der Website bei der Buchung unter der Position Gebühren detailliert aufgeführt. Viele Grüße Ulrike Room4 Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019