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Reviews of Best Western Shadow Inn

2.5 out of 5
Best Western Shadow Inn
584 N East Street, Woodland, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Lois

Business traveller
Liked: Cleanliness, staff & service
I was enjoying my quiet room until around 3:30am when the smoke alarm starting beeping and a voice kept saying "battery low". Needless to say that ended my sleep for the night. Long day ahead!
Stayed 1 night in May 2024

8/10 Good

Louise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Able to park near my room
Stayed 1 night in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast - property is charming
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, friendly staff, good breakfast.
Stayed 1 night in May 2024

2/10 Terrible

Norbert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Employees helpful, friendly. Property Rundown infested with cockroaches have pictures! Room carpet torn dirty tripping hazard...Mold bathroom walls. Shower does not drain. Will stay at the Hamton by Hilton when in Woodland.
Stayed 2 nights in May 2024

10/10 Excellent

dollie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our receptionist was very nice and accommodating..
Stayed 1 night in May 2024

10/10 Excellent

Carin, Medford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the historical neighborhood and good brewery. Nice walk from the hotel
Stayed 1 night in May 2024

8/10 Good

Kevin

Stayed 2 nights in May 2024

4/10 Poor

Ruth

Disliked: Cleanliness, amenities
The carpets were filthy
Stayed 1 night in May 2024

4/10 Poor

Amanda, Clackamas

Disliked: Staff & service
Stayed 3 nights in Apr 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
That properly is okay, But this is not one of the nicer best westerns. Our room looks like a dog has pittled in about 5 different place2. Remember one twelve112
Stayed 1 night in Apr 2024

10/10 Excellent

Marie, Cascade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and easy on and off on Highway 5. Comfortable and clean. Friendly and helpful staff.
Stayed 1 night in Apr 2024

6/10 Okay

Daryle

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was very dirty ! I was a warm day and a long drive . Hanging out at the pool was what I was looking forward to , so disappointed!!
Stayed 1 night in Apr 2024

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is across the street from a freight track (with loud horns). It is badly in need of a refresh (stains on furniture, etc.). Twice I asked for my room to be cleaned but in a four night stay it never was...not even once. I will say the breakfast was good.
Stayed 4 nights in Apr 2024

8/10 Good

Chancelor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small bathroom, everything else was okay.
Stayed 1 night in Apr 2024

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop over if you’re going to the Sacramento airport
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for driving.
Stayed 1 night in Apr 2024

6/10 Okay

Irma, Oak Park

The bathroom needs some TLC.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolynn Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

8/10 Good

Malinda

Stayed 1 night in Apr 2024

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Shadow Inn were excellent in helping to solve a billing issue with Expedia. Special shout out to Monique who called Expedia and sorted it out AND called me back with the outcome, This is an older property but was clean, the beds and linens comfortable and the place was quiet. Bathroom are older and could do with some upgrading.
Stayed 1 night in Apr 2024

8/10 Good

Carolyn F

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendly welcome.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shannon, Camarillo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
check in was easy. the room with king bed was very nice, a little bit older property. the area was ok. not much dining close by but drove only five minutes to get to a restaurant
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service
Arrived around 10pm for our reservation and was given a room which turned out to only have one bed for four people.turned out there was a skeezy looking sofa bed, but no sheets. Went to see about another room and the woman at the desk was unsympathetic and handed me sheets, telling me to make it myself. When we opened up the sofa bed some old food fell out onto the floor. Our bad for showing up later at night, but service sucked. Never going back.
Stayed 1 night in Apr 2024
Response from Nicole on 11 Apr 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jeremy

Property was decent, they advertised two queens and a sleeper sofa on Expedia, I was told when I checked in there was just a chair and not a sleeper sofa, I most likely would of found a different hotel if I knew ahead of time l.
Stayed 1 night in Mar 2024

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the court area. Quiet and feel very secure. Grounds are very well kept and clean
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Staff & service
The carpet in the room needs to be replaced
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service
The area felt pretty safe which was nice. The staff seemed a little unprofessional. The smoke detector in my room was beeping and I was asked to swap the battery myself by standing on a chair. One of the staff members was on a phone call with her manager discussing another staff member while I waited for assistance. Overall very odd. The morning staff was better. The carpet in the room was also very dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Olimpia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!
Stayed 1 night in Mar 2024

10/10 Excellent

Dominic, Fresno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean quiet and good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Liked: Staff & service, amenities, property conditions & facilities
Close to the freeway without the increased noise. Easy and quick check in. Close to the airport for early departures and late arrivals. Room enough for 5.
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ability to have more than 4 guest in a room. Close to the freeway without being noisy.
Stayed 1 night in Feb 2024

6/10 Okay

ROSCHELL

Travelled with family
Liked: Staff & service
.
Stayed 1 night in Mar 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and friendly but smells a little. Not sure if it was the factory nearby or cat pee
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall it was a good stay
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
I love the new updated rooms , so comfortable!!!
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Room was comfortable but could use upgrading.
The room was comfortable, but in need of upgrading. The carpet was worn and the lighting was poor. Mostly, we needed more blankets to stay warm enough (it was February). The breakfast was quite good, and the staff was very cordial and helpful.
Stayed 1 night in Feb 2024

2/10 Terrible

Katherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There is noise all night and I can hear people walking around

10/10 Excellent

Ronald, Fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherril, Oregon City

Stayed 1 night in Feb 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
The room was clean. The property was fine but would not stay longer than one night. Conveniently close to the airport. The downside to the hotel is that there is no places to eat or shop nearby.
Stayed 1 night in Feb 2024