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"This was advertised as 3.75 miles from where I needed to be and after payment showed where it actually is! 3.75 miles across the water and a 4.5 hour road trip! Hotels.com declined to refund me. No doubt the hotel is lovely but the location description from hotels.com is atrocious."

"Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William."

"Great location. My room was spotless. The food was good and the Staff were friendly & helpful. I'd be very happy to stay here again."

"Food amd drink was excellent. Good range of fresh fruit, cereal etc at breakfast. Staff were al friendly, observant and helpful."

"Breakfast and food very Nice but hotel very run down "

"Good breakfast buffet"

"Would definitely stay here again without a shaddow of a doubt. Staff were excellent, friendly, helpful and nothing was too much trouble. The communal toilets were immaculate. "

"Beaitiful castle in a stunning setting. The rhododendrons were all in bloom and there are magical walks along the paths through the grounds to the nearby island. Dinner and breakfast were delicious with fresh local produce. Staff were all lovely to us and we had a really special weekend. "

"Massive party next door nothing was done loud music fighting arguing rang reception. A few times they went to room but it carried on reception this morning weren’t that bothered never stay my there again her attitude was they did leave after 1 am joke of an answer to give a paying customer who needs sleep as working away "