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"Delightful! The staff was so helpful and friendly, we loved the room and the quaint location, and the food was absolutely delicioous! Would definitely stay here again."

"Very comfortable Good location Great staff Enjoyed our stay"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Very friendly efficient staff, comfortable clean room and good cooked breakfast."

"It was ideal stay for an early flight from the airport."

"The hotel is in a very good location for all amenities."

"Staff, location, room, food all excellent. Old building with some creaky floor areas- as one would expect!!"

"Great staff, great food, beautiful property, very comfortable !"

"Looking for a low cost Kidderminster hotel, and this was what I selected. The hotel wasn’t exactly what I was expecting - the name suggests a degree of elegance, but what I found was a downmarket version of a premier inn without the consistency. Relatively convenient for nearby attractions about halfway to Bewdley on the Bewdley road. A decent walk to the center of Kidderminster for most dining options."

"Good serviceable hotel, really good access to airport."

"Lovely place, amazing, very tasty food with huge portions "

"Lovely old inn ,nice food ,good breakfast ,staff lovely ,but stairs to bedrooms are steep being disabled a bit of a job getting up them otherwise nice 2 days stay"

"Lovely staff the hotel has character and stories to tell breakfast is beautiful"

"Nice hotel friendly staff"

"Great hotel very impressed for the price, very well maintained and excellent amenities"

"Great breakfast, easy check-out, couldn't be much closer to Terminal 1"

"Lovely setting. Really nice rooms."

"Excellent location and staff"

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Ok hotel good value "