Rockwood Hotels, Kitchener

"The room was nice, but the TV kept malfunctioning (volume didn't work, couldn't view any channels). When we decided to go on the wifi, our password wouldn't work, so we were forced to just use the data on our phones. While checking out, I expected to be asked how the stay was. That didn't end up happening. They took my room key card and walked away."

"Clean room Staff were accommodating Breakfast was good but I wish could start earlier than 7 AM Parking good space"

"Great place to stay. Staff was friendly and room and hotel were very clean."

"Hotel is dated , also not much to do , doesn’t have many areas to relax that are welcoming , especially with a group for sports . We had to have our drinks in the front lobby with the parents of our sports team , smelling smoke from outside and feeling cold . It was not ideal. I was also disappointed free breakfast isn’t included , and no pool or hot tub. Not much for kids to do at all . Was also disappointed to have pay $15 daily for parking in a parking lot with lots of spaces , they are not limited for parking, so not sure why we had to pay extra for it . It would be nice if the hotel had an outside bbq area or gas fire pit to enjoy while staying there . The hotel is lacking in that department big time . "

"Yes"

"Not a fault to the staff but the hotel smelt so badly of smoke and weed on every floor. There was an incident with a man that had been staying there and was intoxicated. He entered the pool area and started to strip in front of our young children. Cops were called and he was arrested."

"Didn’t like the room layout, bath needs a little updating. Bed was only queen, not overly comfortable. Did not use any amenities nor breakfast. Close to highway, nothing to walk to. Do not clean room daily. Nothing bad but not great."

"One year old property. Great spot to stay if you need Guelph access. Easy parking. Chucks Roadhouse across the street for an easy (decent) spot for a quick bite or cocktail "

"The fixtures in the room were very worn, and battered. Bathtub was stained, floor uneven curtains improperly hung. Security door to outside was duct-taped permanently open allowing anyone access. Worst room I've ever had. (Reflected in the price however)"