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Hotel Luna Llena

3.0 star property
Suburban Tulum hotel in La Veleta with free parking
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Luna Llena

Habitación con 1 cama queen, vista a la piscina
Garden
View from property
Breakfast area
Reception
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle 6 Sur, Between Calle 9 and 11, Col La Veleta, Tulum, QROO, 77780
  • Popular LocationTulum National Park6 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)99 min drive
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Room options

View all photos for Habitación con cama king, vista a la piscina

Habitación con cama king, vista a la piscina

Habitación con cama king, vista a la piscina

10/10 Exceptional

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con 2 camas queen, vista al jardín

Habitación con 2 camas queen, vista al jardín

Habitación con 2 camas queen, vista al jardín

9/10 Wonderful

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación con 1 cama queen, vista a la piscina

Habitación con 1 cama queen, vista a la piscina

Habitación con 1 cama queen, vista a la piscina

9.6/10 Exceptional

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Tulum

Hotel Luna Llena is located in La Veleta, a neighbourhood in Tulum, and is in the suburbs and near theme parks. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and skydiving.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 13 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 2 min walk
  • El Camello Jr - 17 min walk
  • Italdo Pasteleria - 10 min walk
  • Los Aguachiles - 16 min walk
  • Cafeteria Hunab Ku - 16 min walk

About this property

Hotel Luna Llena

Hotel located in La Veleta
Consider a stay at Hotel Luna Llena and take advantage of a terrace, a garden and a library. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Laundry facilities and car hire on-site are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and multilingual staff
  • Tour/ticket information, a front desk safe and a porter/bellboy
Room features
All guest rooms are individually furnished, and include comforts, such as first-run films and furnished balconies, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels and first-run films
  • Ceiling fans and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Segway rentals/tours
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 2 buildings
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 4320 per vehicle (one way)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luna Llena Hotel Tulum
Luna Llena Tulum
Hotel Posada Luna Llena Tulum
Hotel Posada Luna Llena
Posada Luna Llena Tulum
Posada Luna Llena
Hotel Luna Llena Tulum

Frequently asked questions

Does Hotel Luna Llena have a pool?

Yes, this property has an outdoor pool.

Is Hotel Luna Llena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Luna Llena?

Self-parking is free at this property.

What time is check-in at Hotel Luna Llena?

Check-in start time: 4 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Hotel Luna Llena?

Checkout is at 11 AM.

Does Hotel Luna Llena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 4320 per vehicle applies.

Where is Hotel Luna Llena located?

Located in La Veleta, this hotel is 1.1 mi (1.8 km) from Hospital de Tulum and within 3 miles (5 km) of Dos Aguas Park and Cenote Crystal. Tulum National Park and Temple of Doom are also within 3 miles (5 km).

Hotel Luna Llena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 118 reviews" "
Rating 8 - Good. 48 out of 118 reviews" "
Rating 6 - Okay. 20 out of 118 reviews" "
Rating 4 - Poor. 5 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luna Llena is truly a boutique hotel. Small, quiet and unique. The breakfasts were simple but the coffee was good and the fresh fruit plentiful. I loved the bikes available for use and found I could get most places in town by bike. The staff for friendly and very helpful. I greatly enjoyed my stay there.
Stayed 4 nights in Jan 2022

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The check in is at 4pm. Almost everywhere else it is at 3pm. I called early to let them know I would arrive at 3pm and if it was possible to check in at that time. They told me if the room was ready and if there was someone available to let me in that I could check in. I arrived and there was no one there. There were only construction workers. Check in was easy. The room was clean. Did look like the picture. Good working AC. Fast wifi. The beds are not comfortable, and the pillows were not comfortable either. There is a bit of an odd smell to the room, it could be the humidity, a little bit of cigarette perhaps. There is no drinking water provided. BRING YOUR OWN DRINKING WATER TO BRUSH YOUR TEETH!! The water from the sink tastes disgusting. There is construction on the property. They start working at 8am. We woke up to a jackhammer right outside our window. There are 4 available parking spots. Usually we found a spot available but a few times we did have to park on the road. The hotel is situated outside of town on a dirt road. There is a ton of construction going on but the hotel did feel very safe. The pool is beautiful. They offer a nice breakfast that was simple and filling. We were hardly at the hotel so it provided us with what we needed. A nice hot shower and air conditioned room. For the price it is worth it. Personally however I will not stay here again.
Stayed 4 nights in Mar 2021

6/10 Okay

BRENDA

Travelled with family
Liked: Cleanliness, staff & service
Regular
Cuando llegamos no había nadie en recepción, estuvimos tocando un rato hasta que una huésped nos abrió, nos dejaron la llave en el escritorio y a buscar la habitación, limpio eso si, el desayuno pobre la vd y el club de playa si llevas niños también es un tema pues el de recepción no avisó que íbamos... creo que por ese precio hay mejores opciones
Stayed 1 night in Mar 2021

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean hotel
Great service, specially by Angel... super clean, good breakfast and great prices to enjoy Tulum
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Our room did not like look like the pictures ,it was a lower grade room when we got there, which was fine since we only spent 3 nights . Bathroom was good and ac worked great. However our bed headboard was very loose anytime you made the slightest move sleeping it made loud noise against the wall . Service was great.
Stayed 3 nights in Dec 2020

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
My boyfriend and I came for one night and stayed for 5. We loved our stay here, 10/10. Everything was CLEAN, safe, hot water, and the people were so nice!!! I highly recommend staying here. It’s very private, as well as quiet. Looking forward to returning again.
Stayed 1 night in Dec 2020

4/10 Poor

Rachael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential, but we were disappointed by the smell of mold and the poor service that we decided to leave without staying.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Disfruté mi estadía, todo limpio y el personal amable, also hay buena seguridad, la zona es segura , lo único que le falta es agua para los huéspedes, tienes que ir a alguna tienda a buscar agua para tomar.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 8 nights in Nov 2020