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"We loved the staff, they were super friendly and great service. Location is great!! We would definitely stay here again!!"

"Clean room and wonderful mix of modern and old styles. Incredible location right in the middle of it all where you can hear the lovely din and yet you can have quiet with the windows closed. Extremely helpful staff who were really wonderful."

"great location and comfortable hotel"

"Hotel was fantastic. Grounds were beautiful. Generally shuttle was effective but we needed a cab on a rainy day and the “seven minutes” stretched to almost an hour and we missed our time to enter Uffizi. Not hotel’s fault but it was a problem."

"Staff is excellent! Lorenzo helped a lot!"

"Firstly, the location is PERFECT - it's walking distance to literally everything in Florence. Close to all the main sights, best restaurants, bars, shops, you name it. Service was also great and extremely friendly / attentive. We checked in a bit early and they immediately had someone come tag all of our bags to store them. Once we checked in they brought them all up. The real highlight of this stay though was the room. I had booked a regular deluxe room but upon check-in was told by the lovely front desk agent that they had upgraded us. He said his colleague would have to escort us to our room and we weren't sure why but we just went with it. Once we got there we realized why ... the room was INCREDIBLE. They put us in a room called Suite Beatrice. Everything about it was perfect, the stunning ceiling and artwork, the lovely bathrooms, the balcony, the incredibly powerful two zone AC (both bedrooms had independent AC controls which is a GAME CHANGER). We didn't have breakfast at the hotel since it wasn't included in our booking but we did take a look and the spread looked wonderful. Also, you don't have to have a suite to enjoy this hotel - our friends had a regular deluxe room and their room was great too! Good size, clean / updated, great bathrooms. Highly recommend."

"The perfect location to explore Florence! Monti, Alessandra, and Lorenzo make you feel like family. We will absolutely stay here again when in Florence. "

"The stay was great - clean cabin, washing facility, dining and mini mart at the property. It is about 35 mins bus ride away from historic center but very affordable and great."

"Gluten free options may choices. Room was xlean and well equipped .staff were very helpful "