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Property is in a lovely location. Unfortunately, the lagoon was stagnant and stinky during our stay. The food for breakfast was good but our lunch meal was mediocre. Staff was pleasant and helpful.
Enjoyed lovely room right on the beach, beautiful view over the lagoon. Room was well serviced. Very comfortable bed.
TV wasn't working, partly due to Wi-Fi outages, not able to connect ourselves.
Good location, near other cafe's etc, within walking distance.
The staff and facilities are very good but the hotel needs some maintenance. Our curtains were hanging down which isn’t a major but when you are paying top dollar you don’t expect this.
I can't say enough good things and I need twice as many stars. The people make the experience even nore wonderful. Kind, caring, cheerful and efficient, they make you feel like you are part of their family. The property itself is wonderful. I'd rank it as one of the best beaches in the world. Accommodations are clean, comfortable and perfectly suited to all needs in that beach environment.
We loved it. So close to the beach. Swimming was lovely in the lagoon and lots to see. Maybe not the highest end of hotels in the area but really good. Lots of stores around too and walkable to other food and markets. Eating is was good too.
The size of the rooms were great very spacious and the beds were very comfortable. Loved that it was adults only as you could completely relax and unwind without lots of noise. Perfect location to enjoy all Rarotonga was to offer
I'll definitely be back again. Best location to relax, swim and enjoy Raratonga. Staff are amazingly helpful and friendly, rooms very clean. Close walk to Muri Night markets, shops and pharmacy in Muri. Day spa has awesome massages. Only thing to improve on is a bit more of a supportive bed, time to replace the mattress in 101.
Absolutely stunning location. Friendly staff, excellent service. Handy location to night market and nearby restaurants, all within walking distance. Very clean and well maintained.
Nicola Sarah
Stayed 7 nights in Apr 2023
Response from Daena on 6 Jun 2023
Kia Orana Thanks John for taking the time to complete our customer feedback survey. Your comments and ratings help us to ensure we are continuously improving and providing the very best service. Take care,
Staff were extremely friendly, nothing was too much trouble. Cooked breakfast options were different every morning with fresh fruit always available. The free 3pm cocktail and canapés was a very nice touch! Bed was very comfortable and our unit was right on the beach. Open the ranch slider and you walk out on the sand - magic!
Stephen
Stayed 7 nights in Apr 2023
Response from Daena on 6 Jun 2023
Kia Orana Thanks John for taking the time to complete our customer feedback survey. Take care,
Surprised by the fact that I did not see a "Cookie" for the first couple of days.
Do not get me wrong the staff from Fiji. and the Philippines were top shelf and were simply the best. They were friendly helpful and professional.
Given the room rate I thought the breakfast was very very ordinary. The "Continental" part was very basic and the addition of a hot component was at the discretion of management. This was really bought into sharp focus when we we moved to another Resort on the other side of the Island. I intend to send a detailed report to the manager rather than completing the standard tick and flick but on balance I do not think that I would stay a Muri Club Resort again
Very good spot to enjoy Muri Lagoon and the few little islands around. Very calm waters to learn how to snorkel, as we were first-timers. They also offered all snorkeling and kayaking gear.
fantastic property, on best part of Rarotonga. super friendly staff and very relaxed, friendly environment. beach & pool are right there, and convenient to other resorts and activities on the island
Absolutely a wonderful resort, would highly recommend to anyone traveling to the Cook Islands. Lovely staff, and easily accessible to get around the island from the town. We will back again sometime for another holiday :-)
All staff are very pleasant and most obliging. Hotel is situated on protected lagoon, with nice sandy beach. Only downside is that not a lot of fish in lagoon where the hotel is, but the water is very clear. Hotel itself is well maintained and offer free non motorised water crafts, such as kayaks and SUPs as well as snorkeling gear.
Perfect location, beautiful pool, beautiful beach. The room was clean and tidy, staff were all extremely friendly and helpful. They made an effort to remember us. Food and drinks quite expensive, to be expected at a resort. Absolutely loved our stay, we want to come back
Great friendly staff who greeted you by name, lovely resort right on Muri lagoon. Management were awesome looking after the guests. We enjoyed our stay!
Very nice surrounds and staff .beautiful views from the room
John
Stayed 5 nights in Mar 2022
Response from Daena on 23 Mar 2022
Kia Orana Thanks John for taking the time to complete our customer feedback survey. Your comments and ratings help us to ensure we are continuously improving and providing the very best service. Take care,
10/10 Excellent
Tara
Travelled with partner
14 Mar 2022
Liked: Cleanliness, staff & service, amenities
We LOVED our stay at Muri Beach! All the staff are amazing, great service and always with a smile. The resort was above our expectations and we loved making use of the pool, snorkling gear, paddle boards, kayaks and all right next to the beach.
Will def be back.
Tara
Stayed 2 nights in Mar 2022
Response from Daena on 20 Mar 2022
Kia Orana
Thank you for taking the time to complete our customer feedback survey. Your comments and ratings help us to ensure we are continuously improving and providing the very best service.
Take care,
Lovely staff, great location. I'd go back there again.
Milad
Stayed 8 nights in Feb 2022
Response from Daena on 23 Mar 2022
Kia Orana Thank you Milad for taking the time to complete our customer feedback survey. Your comments and ratings help us to ensure we are continuously improving and providing the very best service. Take care,
A comfortable modern hotel which has good facilities. Fairly quiet with its zero children policy. It is alongside a good beach with some good food places nearby.
Food quantity and quality can be inconsistent.
Absolutely outstanding resort, very relaxing, excellent location, great food and a team of staff that were wonderful. No request was a problem, we were made to feel so welcome and can not wait to return.