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Sanctuary Rarotonga-on the beach-Adults Only

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Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas

Overview of Sanctuary Rarotonga-on the beach-Adults Only

Sanctuary Rarotonga-on the beach-Adults Only

4 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Aroa Beach & Marine Reserve, Rarotonga

Explore the area

  • Popular LocationAroa Beach1 min walk
  • Popular LocationPuaikura Beach12 min walk
  • Popular LocationCocoputt13 min walk
  • AirportRarotonga (RAR-Rarotonga Intl.)12 min drive

Choose dates to view prices

About this area

Rarotonga

Located in Rarotonga, Sanctuary Rarotonga-on the beach-Adults Only is in the historical district and on a private beach. Punanga Nui Market and Muri Night Markets are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Aroa Beach and Wigmore's Waterfall. Maire Nui Botanical Gardens and Te Vara Nui Village are also worth visiting. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with mountain biking and ecotours.

What's nearby

  • Aroa Beach - 1 min walk
  • Puaikura Beach - 12 min walk
  • Cocoputt - 13 min walk
  • Wigmore's Waterfall - 5 min drive
  • Te Rua Manga - 21 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 12 min drive

Restaurants

  • Blue Water Grill Pacific — 1 min walk
  • Vaima Polynesian Restaurant - 3 min drive
  • Coco & Latte - 4 min drive
  • The Yellow Hibiscus - 4 min drive
  • Wilson's Beach Bar - 4 min drive

About this property

Sanctuary Rarotonga-on the beach-Adults Only

Adults-only beachfront resort with an outdoor pool
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre and massage/treatment rooms. All 49 soundproofed rooms feature WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Sanctuary Rarotonga-on the beach-Adults Only offers 49 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the resort include a private beach, an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Free PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per night)
  • Available in some public areas: WiFi (NZD 10 per night)
  • WiFi in public areas has a 1-device limit

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 49 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Shopping centre shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 28 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Evening entertainment
  • Fitness centre
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Snorkelling
  • Spa services
  • Table tennis
  • Tennis
  • Volleyball

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Thalassotherapy

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property – November 2018
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Fan
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are available for NZD 95.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 28 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (1-device limit, rates may vary)
  • Airport shuttle fee: NZD 60 per person (roundtrip)
  • Rollaway bed fee: NZD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a security system

We should mention

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Sanctuary Hotel Rarotonga-on beach
Sanctuary Rarotonga-on beach
Sanctuary Rarotonga-on beach-Adults Resort
Sanctuary beach-Adults Resort
Sanctuary Rarotonga-on beach-Adults
Sanctuary beach-Adults
Sanctuary Rarotonga On The
Sanctuary Rarotonga-on the beach-Adults Only Resort
Sanctuary Rarotonga-on the beach-Adults Only Rarotonga
Sanctuary Rarotonga-on the beach-Adults Only Resort Rarotonga

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 81 out of 313 reviews
5 - Excellent 26%
Rating 4 - Good. 137 out of 313 reviews
4 - Good 44%
Rating 3 - Okay. 58 out of 313 reviews
3 - Okay 19%
Rating 2 - Poor. 30 out of 313 reviews
2 - Poor 10%
Rating 1 - Terrible. 7 out of 313 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.8/5

Staff & service

4.2/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pools were lovely andthestaff worked hard to be friendly and helpful. The downside was the staff were overworked and understaffed and so many had left already. Their working conditions were totally under valued and it made me sad that tips were needed.
Stayed 6 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at the Sanctuary and wish we could have stayed much longer! The staff were very welcoming and happy to help us with our requests. Our package included a voucher for dinner and breakfast in bed. We weren’t able to use the dinner voucher due to pre-booked family dinners, so they graciously changed this to a lunch voucher. And because of the resort Covid regulations, we couldn’t have breakfast in bed, so this was changed to a delicious cooker champagne breakfast in the restaurant. Very accomodating and great value for money! The adults-only, relaxed atmosphere was wonderful and the private beach had some of the best snorkelling we saw while on the island. We will definitely be back!
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place highly recommend!
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very good with quite a lot of sandy spaces for a swim. A big area of the resort and different facilities is a good plus. The bar and a restaurant gave different meal options throughout the day, however many of the dishes were not available during our stay due to the lack of certain food products. The overall impression is very good. Clean, tidy, nice staff. The night show was a great experience. Many thanks for a lovely break at the resort!
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be ware of extra charge during check in
We stayed here for a few nights. The hotel itself is very nice. We booked a beach room. It was on the first floor and you could just walk out to the beach. Very small beach but nice. The bus that takes you around the island is right in front of the hotel. We never ate in the hotel so I can’t comment on the food. The only thing that I did not like about the hotel at all was the horrible customer service provided at the hotel, from several employees during check in and check out. First of all, we arrived late at night and they told us that the room I booked was not available. So they wanted to put us in a lower category room in the other building. Then suddenly the room I booked appeared. Second, they told me that my room was not paid for, and they were trying to charge me double of what I paid. Internet was horrible in the lobby and rooms. I pulled up my confirmation from Hotels.Com that showed very clearly that the room was paid in full. Along with credit card statement. And they still did not believe me. After a while they allowed me to check in. During check out, I had the same issue. They wanted to charge me for an extra night at double the price!!!!! Very poor customer service!!!! Thank God I had all my prove of what I paid. No reason to treat paying guest like this Otherwise perfect resort in a wonderful island
Stayed 1 night in Feb 2020