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"Staff were v professional upon arrival and helpful. The hotel is next to a lovely square and amenities are very close by. There is a gym for the super models and a nice restaurant for the rest of us. A short walk (20 mins) to the port if you’re catching the cruise liner and a 20min walk to the bus station to go anywhere on the island. Clean and up to date. They have a sister hotel in Gran Canaria, the class runs through the hotels. "

"Extremely friendly staff"

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"

"The staff is very friendly. The hotel is more like a 4 star at best as it is starting to show its age a bit. The breakfast was good, however, the staff could hardly keep up with the tremendous amount of people. The location of the hotel is fantastic!"

"Amazing view, great staff, location, breakfast"

"Very nice Hotel best views, very clean, staff very nice and attentive, rooms spacious and very good amenities!! 😊 overall excellent Hotel "

"Splendid hotel with excellent facilities and lovely staff"

"This was an excellent choice for our stay on tenerife in the canary islands. Our third floor seaside room was wonderful because we could leave the door open and listen to the waves. And yet, still have privacy during the day, because people could not see in from the street. The breakfast offering is quite amazing. And the room has modern appointments that were really nice such as motion detected nightlights in the bathroom and l e d's that could be set for different light levels. It's true that the rooms are not very large and the bathroom is quite a squeeze. I was also a little stumped that amenities did not include body lotion or hair conditioner. These seem pretty basic for a four star hotel. However, overall it was a wonderful place for us to spend our time in the canary islands"

"Hotel is located within a 10 minute walk of the city centre, so great for exploring on foot. Hotel is quiet and opposite a lovely park, rooms are very clean and modern. You are so close to lots breakfast and dinner places so make sure you get out and eat with the locals. Recommend public parking 5mjn walk called Rosalia. Nice lounge area if you want to chill with beer or wine and food. Great hotel and location. "