Hotel emblemático Hi Suites

3.5 star property
Hotel in Santa Cruz de Tenerife with spa services

Choose dates to view prices

Located in the city center, Hi Suites Hotel serves as a refreshing retreat where travelers enjoy sports massages and spa services. Guests connect via in-room WiFi, start their day with continental breakfast, and receive assistance booking tours and tickets to nearby attractions.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Loft

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Loft

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Loft Supreme

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Loft Supreme Executive

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite Supreme

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Emilio Calzadilla 40, 40, Santa Cruz de Tenerife, Santa Cruz de Tenerife, 38002

What's nearby

  • Plaza de Espana - 5 min walk - 0.5 km
  • Garcia Sanabria Park - 5 min walk - 0.5 km
  • Rambla de Santa Cruz - 8 min walk - 0.8 km
  • Centro Comercial Meridiano - 19 min walk - 1.6 km
  • Tenerife Auditorium - 2 min drive - 1.5 km

Getting around

  • Chimisay - 19 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Wine and Cheese bar - ‬2 min walk
  • ‪Finde Cafe - ‬2 min walk
  • ‪Santagloria Coffee & Bakery - ‬2 min walk
  • ‪Pastelería Díaz - ‬1 min walk
  • ‪Tasca La Rebotica - ‬2 min walk

About this property

Hotel emblemático Hi Suites

Hotel in the city centre
Hotel emblemático Hi Suites provides dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Smoke-free property, concierge services and luggage storage
  • A lift and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel emblemático Hi Suites include thoughtful touches, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with showers
  • 55-inch Smart TVs with satellite channels
  • Mini fridges, microwaves and freezers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20, per pet, per day, plus a deposit of EUR 300 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per day
  • Pet deposit: EUR 300 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emblematico Hi Suites
Hotel emblemático Hi Suites Hotel
Hotel emblemático Hi Suites Santa Cruz de Tenerife
Hotel emblemático Hi Suites Hotel Santa Cruz de Tenerife

Frequently asked questions

Is Hotel emblemático Hi Suites pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of EUR 300 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel emblemático Hi Suites?

Self-parking is available for EUR 18 per day.

What time is check-in at Hotel emblemático Hi Suites?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel emblemático Hi Suites?

Checkout is at noon.

Where is Hotel emblemático Hi Suites located?

Located in the heart of Santa Cruz de Tenerife, this hotel is steps away from Municipal Museum of Fine Arts, Museo de Belle Artes and San Francisco de Asis Parish. Nuestra Senora del Pilar Parish and Plaza de Espana are also within 10 minutes.

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Reviews

Hotel emblemático Hi Suites Reviews

9.8

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 135 out of 159 reviews
Rating 8 - Good. 21 out of 159 reviews
Rating 6 - Okay. 3 out of 159 reviews
Rating 4 - Poor. 0 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment suite is incredibly beautiful and well equipped! Great for families. Excellent location.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY comfortable bed. Spacious (Superior room) room, good extras. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Unnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good smell and cozy. The location was perfect.
Stayed 9 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for three nights. Centrally located but quiet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Norka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A peaceful home away from home

I loved this hotel! It was perfect in every possible way!
Stayed 2 nights in May 2023

10/10 Excellent

Joannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. I would love to stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Laurie

Liked: Amenities, property conditions & facilities
Close to everything we needed
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place - just bring your own coffee!

Very nice place in a great location, with comfortable beds. The only complaint was that leaving just 2 Nespresso pods for the whole week feels a bit cheap.
Stayed 4 nights in Feb 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very central and one of the cleanest hotels I have ever stayed in. Fridge coffee machine,kettle and microwave unexpected for any hotel room I have ever had in spain.
Stayed 6 nights in Apr 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option to stay in Santa Cruz

Fantastic location in the heart of Santa Cruz and within reasonable walking distance to the bus terminal. Service was friendly and the room was very well cleaned daily. The rooms are huge, it feels like a flat. Would 100% recommend staying there. Only thing I didn’t quite like is their bath products (irritating bath gel & no shampoo) so bring your own if you can.
Stayed 3 nights in Dec 2022

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most beautiful hotel room we ever had!

We stayed for two nights, as a party of 3, on Jan 4-5 2025. We stayed in a 2-story executive stateroom that was simply breathtaking: full kitchen with dining table, beautiful bathroom, bed on the second floor, 4 balconies around the spacious living room. The lady working at the front office was so nice and helpful, and so was the cleaning staff. The room was very clean and the decor was simply beautiful. The location is ideal and within walking distance of everything you need! We were there for the celebrations of the Three Kings Days and we were so close to the action, as the hotel was just one street corner away from the parade! We would recommend and would 100% come back if we return to Tenerife! Our favorite accomodation we had on the island for sure! Don't hesitate and book!
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor advice regarding stay

Fantastic stay although they advertise their state of the art TV offering do not log on with your Netflix account What they do not promote is that every customer after your stay will have access to your Netflix account Very poor service
Stayed 1 night in Jan 2024

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es súper lindo y la atención genial
Stayed 1 night in Oct 2025

10/10 Excellent

JETHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, comfortable and spacious. Staff was very helpful and competent and always had a smile. Thoroughly enjoyed our four day stay. Would definately stay there again if we visit Santa Cruz De Tenerife.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine für uns perfekt gelegene Unterkunft mit sehr nettem in unserem Fall sogar deutschsprachigen Concierge. Ruhig gelegen, geräumiges Zimmer, Kaffee und Wasser auf dem Zimmer. Würden sofort wieder buchen
Stayed 1 night in Oct 2025

10/10 Excellent

Félicité

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely recommend this hotel for a trip in Tenerife ! Everyone was lovely, just as the suite we were in :)
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia. Instalaciones y personal un 10

Desde el check-in y poder acceder a la habitación de la hora de llegada fue todo maravilloso. El trato exquisito del personal en recepción. Atentos en todo momento. Instalaciones y habitación inmejorable. Sin duda alguna mi referencia al volver a Santa Cruz
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien placé dans le centre de Santa Cruz.
Stayed 1 night in Jun 2025

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura è molto bella tutto rinnovato ma peccato che di fronte c’è una scuola e quindi al mattino presto c’è rumore e schiamazzi. La colazione consiglio di andare a farla fuori perché quella servita in camera per il costo non è soddisfacente La posizione è molto buona
Stayed 1 night in Jun 2025

10/10 Excellent

Örjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa lägenheten i Santa Cruz
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia eccellente, reception disponibile gentile.
Stayed 1 night in May 2025

10/10 Excellent

Trinidade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel avec bémol

L’hôtel est parfait, très joli, bon état. Personnel sympathique. Par contre nous avons dû payer un surcoût de 20€ pour notre enfant qui a dormi dans notre lit… et pas de parking dispo, le plus proche plus cher que ce qui nous avait été annoncé.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cliente frecuente de este hotel. El mejor de la zona.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent. Up-Scale property in the centre of everything. No English tv channels & street noise an issue at times.
Stayed 5 nights in Apr 2025

10/10 Excellent

Paula

Amazing room and staff
Stayed 1 night in Apr 2025