2 outdoor pools
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Reviews of Conrad Rabat Arzana

5 out of 5
Conrad Rabat Arzana
Plage Val d'Or, Harhoura, Harhoura, Rabat-Salé-Kénitra

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Soubhi, Doha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel m, restaurants and ocean view
Stayed 1 night in Apr 2024
Response from Ibtissam on 6 May 2024
Dear Mr. SOBHI,Thank you for taking the time to share your experience at Conrad Rabat Arzana. We are delighted to hear your positive review.We look forward to welcoming you back to Conrad Rabat Arzana in the future and providing you with another exceptional stay.Thank you once again for choosing our hotel and for sharing your positive feedback.Warm regards,Conrad Rabat Arzana Team

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with warm staff
Staff at this hotel were wonderful- so polite and welcoming, tbey really went above and beyond to make us comfortable. The rooms were lovely, extremely comfortable beds and clean linens. Breakfast buffet was plentiful and each item was delicious. Staff were keen to share their culture with us. Overall fantastic experience, only downside being the location but that was expected.
Stayed 2 nights in Dec 2023

10/10 Excellent

Abid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service it was perfect 2 times cleaning the room , nice staff , perfect location
Stayed 10 nights in Nov 2023

10/10 Excellent

Nibba

Liked: Cleanliness, staff & service, property conditions & facilities
Très belle expérience , hôtel propre , chambre spacieuse , sans oublier l’accueil chaleureux a La réception par mlle Leila vraiment au petits soins . Je reviendrais sans hésitation.
Stayed 1 night in Nov 2023
Response from Nada, Marketing & Communications Manager on 14 Nov 2023
Chère Nibba,Nous sommes enchantés d'apprendre que vous avez vécu une expérience aussi agréable au Conrad Rabat Arzana ! Merci d'avoir souligné la propreté, la spaciosité des chambres, et surtout l'accueil chaleureux de Mlle Leila. Nous sommes impatients de vous accueillir à nouveau pour un séjour tout aussi mémorable. À bientôt !

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from Nada, Marketing & Communications Manager on 23 Aug 2023
Dear Saeed,Thank you for your kind words! Your satisfaction is important to us, and we appreciate your positive feedback. We hope to welcome you back in the future and continue providing you with excellent experiences!Best,

8/10 Good

Ashruf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first stay at the property and I was very impressed. I consider this hotel the best in the Sale-Rabat and Casablanca. Area. The view is stunning and the hotel is very safe. It is quite pricey for services. I would pick this hotel over the Sofitel Robat and even Four Seasons in Casa. The staff was very friendly. Special thanks to Othman, Front Desk Manager, Hicham and Jalal, the team working poolside to make my family stay as comfortable as possible. I look forward to coming back in the future to stay and definitely for Sunset Ashraf
Stayed 1 night in Jul 2023
Response from Nada on 9 Jul 2023
Dear Ashruf,Thank you for your review! We're thrilled to hear that you were impressed with your first stay at our property. We're honored to be considered the best hotel in the Sale-Rabat and Casablanca area, and we're glad you enjoyed the stunning view and felt safe during your stay. We appreciate your feedback regarding the pricing of our services. We're delighted to know that our staff, especially Othman, Hicham, and Jalal, provided friendly and attentive service, making your family's stay comfortable. We look forward to welcoming you back in the future, and don't forget to join us for Sunset again.

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
It was very very amazing
Stayed 1 night in May 2023
Response from Nada on 13 May 2023
We are happy to see your 5* rating.Thank you for letting us be part of your wonderful experience.We look forward to seeing you again in the near future.Best regards,Conrad Rabat Arzana team

10/10 Excellent

assamsadi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024
Response from Ibtissam on 6 May 2024
Dear Guest,Thank you for choosing Conrad Rabat Arzana and for taking the time to offer your feedback. We hope to see you again on a future visit to Rabat.Kind Regards,Conrad Rabat Arzana Team

8/10 Good

AHMET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik iyiydi. Personel güler yüzlü ve nazikti. Guzel bir otel
Stayed 6 nights in Nov 2023

10/10 Excellent

Delphine

Stayed 2 nights in Aug 2023
Response from Nada on 25 Sept 2023
Dear Delphine,Thank you for your 5 stars rating! We're delighted to hear that your stay was perfect in every way. We look forward to welcoming you back for more memorable moments at Conrad Rabat Arzana.

10/10 Excellent

Dilan

Stayed 1 night in Aug 2023
Response from Nada, Marketing & Communications Manager on 31 Aug 2023
Dear Dilan,We are happy to see your 10/10 rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.

10/10 Excellent

Dilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nada on 4 Apr 2023
Dear Dilman,We are truly heartened to receive your generous review of Conrad Rabat Arzana. We look forward to having you with us again in the near future.Kind Regards,Conrad Rabat Arzana team

6/10 Okay

Emanuel

Liked: Cleanliness
Disliked: Staff & service
C'è molto da migliorare
La struttura è nuova e ben fatta. Purtroppo il servizio non è all'altezza. Più di un'ora di attesa per la cena e check out complicato dall'inadeguatezza degli impiegati. C'è molto da migliorare.
Stayed 1 night in Feb 2023
Response from Conrad Rabat Arzana Team on 6 Feb 2023
Dear Emanuel,We are sorry to read that our services were not up to your satisfaction, and we would like to apologize for any inconvenience this has caused you. We would like to offer you a dinner at the cost of the hotel for the next stay. And we will do our utmost to offer you the best service next. With the help of our guests, we can improve our future services and facilities. We hope to welcome you again soon in our hotel!Kind Regards,