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"Beautiful property room facilities need upkeep Many malfunctions "

"Breakfast was great, many choices from eggs to cheese to cereals and yogurts and breakfast pastries & at 12€ also great value. The whole hotel is immaculate including bathrooms both those with the room and the public ones. Staff were incredibly friendly & helpful. The location is amazing , a 3 minute walk from the train station and 10 minutes to the Piazza Grande & close to many good restaurants. Wifi is very good and easy to connect to, beds are comfortable with really nice bed linens. The icing on the cake is the rooftop terrace. Checkout is 11 AM, but our train wasn't until 4PM. After walking to 2 museums and having lunch at a local restaurant , we returned to the hotel to pick up our bags and were welcome to wait either in the lounge off the lobby or on the Terrace. An excellent hotel for the price."

"Great hitel with free parking,staff very helpful and clean rooms. Goodselection at breakfast."

"Breakfast great , staff great "

"The staff was extremely knowledgeable, friendly, and available when we had questions. The room was clean and the bed was comfortable. The property was also well maintained and beautiful."

"Beautiful place for family "

"Well, having travelled extensively for the past 13 years, this Hotel must be the coldest I have ever stayed in. It was December, but there was no heating on in the lobby area or the dining area so everyone had to wear coats or thick jumpers while eating their meals. The showers were not particularly hot either. The room temperature could only go up to 19 Degrees so by the time I left it finally felt warm enough. Don't think I will stay here again... Not in the winter anyhow.."

"Only disappointed that it took 2 days to change our room because it was infested with bugs."

"it was very clean but furniture was very old, curtain was dirty, wooden part was chipped, tasteless, smell of cigarett "