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"There was a dirty towel hanging in the bathroom. Otherwise, I had no issues "

"Every single staff person was super friendly and accommodating. Not a lot of shops and restaurants directly adjacent, but Hershey was easy to navigate and plenty of places to visit within a 5 minute drive. "

"access to parking and arena"

"Room was clean, staff was efficient, & amenities we good!"

"I'm not sure why this is considered a resort. It's basically a nice hotel with an indoor and outdoor pool, a restaurant and that's about it. A lot of conference rooms etc. The indoor pool (nice) was on the other side of the hotel. Everyone had to walk back and forth across the lobby to get to the indoor pool... in their bathing suits... in front of everyone, when there are conferences going on. (imagine after being in the pool walking across in wet bathing suits and towels... pretty embarrassing). I thought there would be a gift shop or something but nothing. It's not a resort by definition, it's a nice hotel with a pool. Lots of conferences and events for professionals. I wouldn't recommend it for a family vacation. "

"The room was beautiful.... rose and mints on the bed in entering, robes in the closet, sparkling water to enjoy. It didn't feel like a hotel..... cozy with a comfort you feel from being at home."

"Staff acted like we were a burden. Average hotel. "

"It was very relaxing and clean. "

"The rooms were much smaller than expected. Although the two beds were a decent size, there were no closets or wardrobes. This meant that we either had to keep everything on the sitting bench that shut it out into the very thin walkway at the foot of the beds, or hang everything up. Hanging everything up from the wall hooks was cute, but absolutely did not work for multiple people staying in that room. The backpacks shut it out all the bags were constantly in the way. It was a very pretty room, and a very clean room, but a very small room. It would work best for a single traveler or a couple sharing a single bed. That said, 24/7 market selections in terms of food and beverages available for purchase were fantastic. And the breakfast was very good as well. Families with small children would like that. They have a DIY pancake machine that you can watch cook your pancakes after adding fun toppings. It was a big hit with the little people in the lobby, so it was a very good stay overall, but just be aware of the very small rooms if you’re coming with your whole family to Hersheypark."