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"Parking could be better"

"The first room we were assigned was absolutely filthy! Dirty, dusty…when pulling the shade down, exposed to black mold all along the side of the shade, and the bathroom molding/shower -moldy! Complained to front desk immediately. We were assigned to another room which was way cleaner, but to only be awakened during the night several times by RUDE LOUD DISRESPECTFUL YELLING PEOPLE in the next room. Totally unacceptable! Again front desk handled it. Always check your room before settling in!"

"Acceptable and cordial"

"The "pet room" i was given was right in front of the elevator. That meant it was very noisy and i was up much if the night keeping my dog quiet because of the noise. I raised this issue with staff before i moved in and was told pets had to be in that room. I think if I'm willing to pay a $75 pet fee, i should at least get a quieter area so i can rest."

"Rude staff in breakfast area. Staff playing on phone at arrival"

"The breakfast had a wide range of options in the buffet. The foods were delicious. The server Isaac was wonderful, friendly, knowledgeable about Harrisburg and efficient. Parking was a snap and affordable. The front desk staff customer oriented. "

"Everything was clean, pool was clean and my son really enjoyed it. The free breakfast was great with a lot of options. The location was perfect for Hershey Park. The only negative was our room was right by elevator which was very noisy and there were a lot of kids there for an event and they were very noisy until late at night which was rude and disruptive. Did not get much sleep, but that’s not really the hotels fault - that’s on the adults who were chaperoning the kids."

"Great"

"Our check-in was warm and friendly. The Nigerian gentleman who helped us was fantastic and took time to converse and offer some suggestions for meals during our short stay. I feel as if he was our friend. How many times does that happen? We would stay here again to visit withhim again."