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"Room was very clean. Staff very friendly. "

"Clean room, great staff. The only thing was the pillows. Way too soft for me. Love the shower products. "

"We enjoyed our stay overwhelmingly."

"We stayed in the King suite and are very thankful our plans changed and we didn’t have all four of us and our dog or we wouldn’t have fit. The sleeper sofa was in extremely poor condition and couldn’t fit 2 children at all. The tv wouldn’t work and I spent a lot of time fixing it myself after calling the front desk. We understand the renovations were happening but would’ve appreciated a different room considering we didn’t have our pet and were placed right next to the construction area. It was obvious they were not sold out. The staff was very kind but for the price we were charged $250 for one night we were expecting better accommodations. Towels had stains and the room was very outdated. For the money, I wouldn’t stay here again. "

"The staff was very friendly quick check in. Room was clean and comfortable. The breakfast was very nice with a variety of selections from yogurt to eggs. Enjoyed or stay"

"The first bedroom I entered was poorly lit and a bit shabby, but tolerable. However, the tub and shower area of the bathroom was shockingly unclean with built-up soap scum, dirt from feet, and possibly mold. The light switch was cracked and stained, and the tissue dispenser in the wall was rusty. The walls apparently used to have wallpaper and the residual wallpaper paste was never removed. They were crudely painted over, making the rough patches look like mold. There were holes in the closet walls and the doors had been removed from the frame for some reason. I went to the front desk to ask for a better room, and the attendant appeared to write down the concerns I listed. He said he had another room just a couple doors down from the original one, so it wouldn't be hard to move. When I entered the second room, it was as dim and even more shabby than the first. The bathroom's tub and shower area was equally dirty, with rusty or missing fixtures. By this time, it was late, I was exhausted, and it was stormy and cold outside. Thankfully, the heater worked so I decided to gut it out, sleep there, and certainly did not take a shower in the morning! I needed to leave early to get to a conference in a nearby town, so I didn't have time to complain directly to the front desk staff. It was the most poorly maintained hotel I have ever experienced! I wish I hadn't made the reservation on such short notice because it was listed as non-refundable. "

"Bed covers had large yellow stains. Water was not hot. Not clean. Staff was not pleasant. "

"Lovely hotel in a great area with lots of stores and restaurants. Staff was friendly and professional! Room was immaculate and clean. Definitely will stay here every year I come to the Berks Jazz Festival. It’s only a 15 min drive."

"The hotel was a whole mood. It was clean and surprisingly roomy. "