Porta Volta Hotels, Milan

"Front desk staff were friendly and helpful. Breakfast was good although hotel staff at the breakfast area approached us and assumed we were taking food for later consumption and had charged our room for extra 4 breakfasts which we found out about at check out. We never took anything extra. The front desk staff understood our concern and cleared the charges. So be aware when you check out. Otherwise room was comfortable and very close to centrale station. "

"The hotel is fine—clean, well-located near the Duomo, and the rooms are spacious. However, it’s not worth the price. The views are mediocre, even from the rooftop, and the parking is inconveniently far. I would consider staying here again only if the price were at least €150 cheaper."

"Just excellent."

"Buen hotel, el diseño del la ducha no es el más cómodo."

"Excellent breakfast, nice room"

"Perfect location. Everything was perfect"

"We had 2 single rooms (which were very small and dark on the ground floor) but they were clean and warm. Beds were hard and the rooms were rather tired but we were only there for a night and the location is very convenient. Reasonable price for the location. Can't comment on breakfast as our rate didn't include it. Friendly reception staff. Would recommend for the location and cleanliness."

"Great location very friendly helpful staff "

"First I will say the staff we met were lovely. However very disappointed with our stay, we don’t usually pay extra for a more luxury style hotel with the amenities and standard offered but won’t be staying again. Rooms advertised as sound proof which they are not, we heard everything upstairs, in the hall and even people’s morning alarms which even in a basic hotel room you shouldn’t hear. A private tub was promised which was no where to be seen. We got a room with a ‘private balcony’ the grates between balconies were see through so not private didn’t feel comfortable to open the blinds as would have been seen by others. The room was dirty the sheets had marks on and there was quite a bit of mould in the shower. The a/c unit didn’t work either. Finally as a comment to improve would have liked an extra lock on the door rather than just the key card one as any employee could walk in with swipe access, most hotels have a second lock we can put on for safety. Really disappointed as was looking forward to lots promised, we feel a partial refund or compensation would be fair as this is not up to the standard advertised at all. "