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Toh House Luxury by Boutique Apartments MX

3.5 star property
Apartment with free parking, near Playa del Carmen Main Beach

Photo gallery for Toh House Luxury by Boutique Apartments MX

Enjoy panoramic views of the city from our rooftop pool, surrounded by lounge chairs and lush greenery.
Enjoy cooking in this kitchen with a stainless steel refrigerator, oven, microwave, and coffee maker.
Enjoy the expansive view from this balcony with a glass partition, seating area, and flat roof.
Enjoy a spacious room with a large window offering a view of the surrounding area, a dining area, and a kitchenette.
Relax in this stylish living area with a sofa, coffee table, and kitchenette, offering a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Barbecue grill
  • Kitchen
  • Parking included
  • Air conditioning
  • Outdoor space

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premier Apartment

Relax in this spacious living area with a dining table, sofa, and kitchenette.

Premier Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

Relax in a spacious room with a large bed, a bedside table, and a potted plant, offering a view of the surrounding landscape.

Classic Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Apartment

Cozy living space with a kitchen and seating area, featuring a sofa and coffee table.

Premier Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Relax in a spacious living area with a comfortable sofa and coffee table, perfect for unwinding. Enjoy meals at the dining table with chairs.

Deluxe Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

Relax in a serene space with a large bed and a view of lush greenery outside.

Apartment, 3 Bedrooms

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
  • 120 sq m
  • 3 bedrooms
  • Park view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Enjoy a spacious living area with a kitchen, dining table, and comfortable sofa.

Comfort Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Cozy living space with a dining table, sofa, and side table, perfect for relaxing and socializing.

Superior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Relax in this serene bedroom with a large bed, nightstand, and chair, surrounded by lush views and tasteful decor.

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
2 bedrooms
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Design Apartment

Relax in this serene bedroom with a large bed and a view of the courtyard.

Design Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Apartment

Relax in a serene bedroom with a large bed, flat-screen TV, and large window.

Traditional Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment

Enjoy a spacious living area with a kitchen, dining table, and comfortable sofa.

Signature Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment, 2 Bedrooms

Relax in this serene bedroom with a large bed, nightstand, and chair, surrounded by lush views and tasteful decor.

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
2 bedrooms
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Relax in this stylish living area with a sofa, coffee table, and kitchenette, offering a city view.

Apartment, 2 Bedrooms

Highlights

Garden
Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 100 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for City Apartment

Relax in this inviting living space with a sofa, dining table, and coffee table.

City Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Exclusive Apartment

Relax in this serene bedroom with a large bed, nightstand, and air conditioning unit.

Exclusive Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Relax in this open-plan living space with a comfortable sofa, dining table, and kitchen area.

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
2 bedrooms
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Relax in a serene retreat with a large bed and peaceful views of the surrounding trees.

Standard Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Andrés Quintana Roo Gonzalo Guerrero, 385, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida
    6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall
    10 min walk - 0.9 km
  • Playa del Carmen Main Beach
    11 min walk - 1.0 km
  • Mamitas Beach
    11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal
    3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • Los de Carnitas "El Tío
    3 min walk
  • La Birria
    2 min walk
  • Taquerias los Tarascos
    5 min walk
  • Chiltepin Marisquillos
    4 min walk
  • La Bamba Jarocha
    3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Toh House Luxury by Boutique Apartments MX

Apartment with free parking, near Playa del Carmen Main Beach
This smoke-free apartment building features an outdoor pool, a rooftop terrace and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a Smart TV with digital channels and Netflix, and other amenities include free WiFi and premium bedding.
Toh House Luxury by Boutique Apartments MX offers 17 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Playa del Carmen apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels and Netflix.

Recreational amenities at the apartment include an outdoor pool.

Languages

English, Spanish

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking options include a carport

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible bathroom vanity
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Multilingual staff
  • Safe
  • Virtual front desk

Location highlights

  • In a shopping district
  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 17 units
  • Garden
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:30 PM
Parking height restrictions apply

Property is also known as

TOH RESIDENCES
Toh House By Apartments Mx
Toh House Luxury by Boutique Apartments MX
Toh House Luxury by Boutique Apartments MX Apartment
Toh House Luxury by Boutique Apartments MX Playa del Carmen

Frequently asked questions

Does Toh House Luxury by Boutique Apartments MX have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:30 PM.

Is Toh House Luxury by Boutique Apartments MX pet-friendly?

No, pets are not allowed at this property.

How much is parking at Toh House Luxury by Boutique Apartments MX?

Self-parking is free at this property.

What time is check-in at Toh House Luxury by Boutique Apartments MX?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Toh House Luxury by Boutique Apartments MX?

Checkout is at 10:00 AM.

Where is Toh House Luxury by Boutique Apartments MX located?

Located in Downtown Playa del Carmen, this apartment building is within a 15-minute walk of Mario Villanueva Stadium Madrid, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Nuestra Senora del Carmen Catholic Church are also within 1 mile (2 km).

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Toh House Luxury by Boutique Apartments MX Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 11 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

8.4/10

Cleanliness

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jun 2025

2/10 Terrible

Vip

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible service
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew Wood

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the neighborhood. I felt safe and quiet.
Stayed 5 nights in Mar 2025

8/10 Good

Kayne

Liked: Cleanliness, amenities, communication
Worked for me. No complaints.
Stayed 5 nights in May 2025

10/10 Excellent

Hilda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is very comfortable, close to 5th avenue, it’s also fresh and it has an elevator which comes very helpful when bringing your luggage. I would improve that to fumigate cause the mosquitoes come inside easily when opening the windows.
Stayed 1 night in Jun 2024

8/10 Good

Vladica

Liked: Cleanliness, amenities, property conditions & facilities
High recommendations, some small non important issues with apartment inventories. Safe and great location.
Stayed 21 nights in Feb 2025

10/10 Excellent

Marie Thérèse

Liked: Cleanliness, amenities, property conditions & facilities, communication
we will come again and refer this place to everyone
Stayed 15 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 7 nights in Aug 2024

8/10 Good

Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 15 nights in Aug 2024

6/10 Okay

Giovanni

Liked: Cleanliness, property conditions & facilities, communication
The suits are very nice and clean . Not suitable for long term stays . Very poor equipped kitchen . Stayed for three weeks and rooftop pool had only one lounger . Location was excellent and staff also is excellent. One towel per guest per week .
Stayed 21 nights in Feb 2025

2/10 Terrible

Maria Molero

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty and full of mold. I didn't want my family and I to get sick. We left and booked another property. The property didn't want to pay us back the money we paid. Please don't believe the reviews are false.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Very comfortable beds, enough space between rooms to have privacy between our parties
Stayed 3 nights in Mar 2024

10/10 Excellent

Eory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Area was very nice and clean. We had the penthouse for a family of 4. Worth all the money. When you want a rest day you can just go to the 6 floor and chill. But a very very good place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Gu

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The apartment itself is not bad. Good location. Plenty of grocery stores and the beach is a short walk away. So is fifth avenue, the Shopping district. It is self check-in, But I didn't receive any instruction Until I got there and called them. The amenities are severly lacking. Barely any utensils and pots and pans for cooking. Not enough hangera Or towels. No beach towels. No place to do laundry and nowhere to hang laundry Either. The pool is not cleaned regularly. And there are only two chairs by the pool. Overall, the property needs better maintenance. If you are looking for a more luxury stay or a longer term stay (more Than a couple nights), I would not recommend staying here.
Stayed 4 nights in Mar 2025

6/10 Okay

Margarita

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The delay on sending the code for the room and no internet at all. We could not watch tv the whole week.
Stayed 6 nights in Dec 2024

4/10 Poor

Paul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The unit we stayed in needed some cleaning. The windows were filthy, the baseboards in the bathrooms needed a good scrubbing and our towels were very stained. We did not have a coffee maker and the kettle was broken. The pool was full of leaves and there was green algae on the walls of the pool. The bar b q was unusable. Two of The lounge chairs on the roof top were broken. We voiced our concerns and no one reached out to us to address them. Unfortunately I will not return to this property nor will I recommend it.
Stayed 10 nights in Feb 2025

10/10 Excellent

MARIELA RUELAS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super
Stayed 6 nights in Sep 2023

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had to reserve last minute stay, due to cancellation of our flight because of hurricane , the penthouse was beautiful, spacious and modern, we felt safe and Mary the property keeper was so helpful and caring, we had a bit of water leaking because of the storm for hurricane Beryl and she cleaned everything , again it was a hurricane cat 3! So it was minimum obvious. We felt safe and we will definitely stay there from now on, we didn’t mind walking few blocks to the beach or to the quinta avenida. We moved from a resort on the beach to this property and stayed 3 days and we loved it.
Stayed 3 nights in Jul 2024

6/10 Okay

George

Liked: Cleanliness
Disliked: Room comfort

Better cheaper options available

1. Communications regarding checking came after 3 pm on day of checking in. Correspondence during day of check in was not answered. 2.WIFI was weak and unresponsive at times. Attempts with whoever I was communicating with were unsuccessful. 3. Pool area was not user friendly, only three lounge chairs and all three were broken. Pool deck has potential to be outstanding spot but the lack of chairs and umbrellas make it undesirable. 4. Sewer gas small in bathroom. 5.TV in bedroom should be in living area so you can sit and watch. 6. Location is good, walking distance to most amenities. 5. Kitchen amenities not suitable for long term stay. 6. Two towels suppled, nothing for pool or beach. 7. Window in unit all frosted over, felt like living in a dungeon. 8.One roll of toilet paper supplied. I have stayed in better units in PDC, I would not stay here again.
Stayed 5 nights in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, property conditions & facilities, communication
Paper interior walls so you hear everything and vise versa. We stayed in main floor. You don't know what suite you are booking when you make a reservation , as we would prefer upper floor with balcony . Rooftop was excellent. overall good but pricey for what you get
Stayed 4 nights in Dec 2023

6/10 Okay

Sima

Liked: Cleanliness
This hotel/STR in PDC had a strict cancellation policy, which was disappointing as I was unable to cancel hours after booking. Additionally, the location was quite far from the hotel/restaurant zone, making it feel a bit dead and uneventful. While the apartment itself was nice, it lacked the essential amenities (such as coffee & cooking stuff) that would have made it feel like a home away from home.
Stayed 3 nights in Feb 2024

6/10 Okay

RAMON

Liked: Cleanliness, amenities, communication
No front desk assistance and the elevator was out for the entire week we were there. Imagine having to go up and down 4 flights of stairs for the entire week. Had a hard time checking in the first but eventually we were given the information to do so.
Stayed 7 nights in May 2024

6/10 Okay

Marketa

The 1 bedroom apartment itself was very nice and spacious but seating was a little worn and walls a bit dirty. Kitchen cookware was in bad shape. But overall, for the price it was good. Nice deck and pool on the roof but all the loungers were broken. Water and elevator broke down when we were there. Upon arrival the water was off and the cleaners left the tap on and plug in the sink when they were preparing the apartment so it flooded with 2 inches of water when it came back on. We spent 3 hours helping the handyman clean it up because all he had was a few brooms to push the water into the shower drain. The cleaners would not clean until exit so if you are there longer than a week you don’t get any cleaning, but you can ask for clean sheets and towels and garbage bags. Construction noise during the day from the apartment next door, but quiet at night. Location was excellent, close shopping and restaurants.
Stayed 14 nights in Nov 2024

8/10 Good

Buddy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked the 2 bedroom penthouse and could not have been happier. It was spacious and beautiful. Rooftop pool was nice and there were towels provided. Loved the area although it was a long walk to the main beach area of 5th (30 minutes). There was a closer beach and shopping along 5th about a 15 minute walk. Only negatives were the elevator was broken and we were on the 5th floor. It was extremely hot so carrying bags up and down was exhausting. Also, we booked last minute and did not receive information on how to access the property before the 3 pm check in time. We had to call and message the property to get this information. Once we had the information all was good. Wifi was not great and the hot water only lasted about 4 minutes but the apartment was so beautiful that those things were annoying but acceptable. We defiantly will stay again but hope the elevator will be fixed. Also, be prepared to leave no later than the 11pm check out time. The cleaning crew knocked at 9 am and sat outside our door until we checked out at 10:30.
Stayed 3 nights in May 2024

4/10 Poor

Rena

Liked: Cleanliness, amenities
Disliked: Communication
The property was clean. However, when showering, the hot water takes a while to comes and runs out quick. No water at all on Wednesday nights. My husband could not take a shower. We call the property manager and he said the water was cut all over Playa Del Carmen. We verified it was not true. The building was still under construction, the elevator was not even installed and we we were on the 3rd floor. Our last day there Friday 17th, they shut down the water again around 10:40 am. Luckily we bought 2 gallons of drinking water. Cleaned the apartment before we left and video taped it.
Stayed 5 nights in Feb 2023