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Hotel Los Itzaes by 5th av

Property class: 3

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, Hotel Los Itzaes by 5th av provides a terrace, a garden and a library. Active travellers can enjoy cycling at this hotel. Treat yourself to spa services, such as a body treatment or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$94
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room Standard

Minibar, in-room safe, blackout curtains, soundproofing

Single Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard with View

Minibar, in-room safe, blackout curtains, soundproofing

Double Room Standard with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room Standard with View

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room Standard with View

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, and a chair.

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a lamp, and a window with curtains.

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a TV, a desk with a chair, and a lamp.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden dresser, a chair, and a dining table.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Los Itzaes by 5th av is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving, cave exploring and ziplining. Visit our Playa del Carmen travel guide
Map
Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.2 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    11 min walk - 1.0 km
  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    13 min walk - 1.1 km
  • Central Square
    5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Starbucks
    3 min walk
  • Fah Restaurant Bar
    3 min walk
  • Mi Jardin Secreto
    3 min walk
  • Restaurante Tropical
    2 min walk
  • Ah Cacao Chocolate Café
    5 min walk

About this property

Hotel Los Itzaes by 5th av

  • Hotel near Quinta Avenida
  • Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are located near Hotel Los Itzaes by 5th av, which provides a terrace, a garden and a library. Active travellers can enjoy cycling at this hotel. Treat yourself to spa services, such as a body treatment or a massage. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Babysitting (surcharge), smoke-free property and concierge services
    • A banquet hall, a front desk safe and beach towels
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Hotel Los Itzaes by 5th av include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with cable channels
    • Balconies, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 15 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 10 for adults and USD 7 to 10 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ipanema

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massage

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10, per pet, per day, plus a deposit of USD 100 per stay
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 10 for adults and USD 7 to 10 for children
  • Airport shuttle fee: USD 130 per vehicle (return)
  • Nearby parking fee: USD 15 per day (16 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per day
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 008-007-001448/2025

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Los Itzaes by 5th av have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Los Itzaes by 5th av?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Los Itzaes by 5th av on 1 Sept 2026 start from NZ$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Itzaes by 5th av pet-friendly?

Yes, Hotel Los Itzaes by 5th av allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 10 per pet, per day. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Los Itzaes by 5th av?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Los Itzaes by 5th av?

Checkout is at noon.

Does Hotel Los Itzaes by 5th av provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 130 per vehicle applies.

Where is Hotel Los Itzaes by 5th av located?

Located in Downtown Playa del Carmen, this hotel is steps away from Mercado Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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