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El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

5.0 star property
Adults-only beachfront hotel with 14 outdoor pools

Choose dates to view prices

El Dorado Casitas Royale offers luxury and serenity. Enjoy body treatments or cocktails at the beach bar with views of Paradise Beach. The property features 14 pools for relaxation and high-speed WiFi throughout.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Free airport shuttle
  • Bar
  • Gym
The current price is NZ$1,081
includes taxes & fees
18 Nov - 19 Nov

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Room options

View all photos for CASITA SUITE

CASITA SUITE

CASITA SUITE

8.4 out of 10
Very good
(5 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 66 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

7.4 out of 10
Good
(3 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 62 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 78 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 78 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

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Exterior detail

Holiday Inn Express & Suites Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,002 reviews
The price is NZ$168
includes taxes & fees
17 Nov - 18 Nov
Holiday Inn Express & Suites Playa Del Carmen by IHG
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 14 min drive - 5.7 km
  • Playa Paraiso Golf Course - 15 min drive - 6.0 km
  • Paradise Beach - 17 min drive - 7.4 km
  • Maroma Beach - 22 min drive - 10.9 km
  • Puerto Morelos Town Square - 26 min drive - 15.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪Don Miquel - ‬11 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪El Cocotal - ‬3 min walk
  • ‪Sports & Music Bar - ‬11 min drive

About this property

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

Luxury all-inclusive hotel near Playa Paraiso Golf Course
Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only provides a free return airport shuttle, 2 beach bars and 3 poolside bars. Treat yourself to a body treatment, a body wrap or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities such as volleyball. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • 14 outdoor pools
  • Free self-parking and valet parking
  • Smoke-free property, a 24-hour front desk and a dock
  • Guest reviews speak highly of the helpful staff
Room features
All 203 rooms offer comforts, such as private indoor hot tubs and laptop-friendly workspaces, in addition to perks, such as air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Jetted bath, hairdryers and shampoo
  • 30-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

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El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 02451323

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a pool?

Yes, this property has 14 outdoor pools.

How much does it cost to stay at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only on 18 Nov 2025 start from NZ$1,080.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and drinks are included.

Where is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only located?

This Playa del Carmen hotel is on the beach, 3 mi (4.8 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Nicklaus Design Golf Course and Paradise Beach. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

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Reviews

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 75 out of 126 reviews
Rating 8 - Good. 29 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 9 out of 126 reviews

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience.
Stayed 4 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness
I absolutely loved my stay at casitas. The property is huge and peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherriea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos say it all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great food!
Stayed 5 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with very nice staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned home today and already planning our next visit. So impressed with this resort. We couldn't have enjoyed our stay more.
Stayed 7 nights in Feb 2025

8/10 Good

Hui Yon

Liked: Cleanliness
Good if there is no seewwed
Stayed 4 nights in May 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

makyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
Stayed 8 nights in Sep 2024

8/10 Good

Nora

Liked: Cleanliness, amenities, property conditions & facilities
They didn’t have our pool suite available for 2 nights and they gave us a credit that we had tonise at their property. Verily inconvenient. The staff was very nice and friendly.
Stayed 4 nights in Feb 2025

8/10 Good

amy

Liked: Cleanliness, property conditions & facilities
Beautiful resort and we loved our stay. A few observations....just being nit-picky....need to iron out the room service - didn't get our order a few different times, Hard to get coffee and not many quick food options. No ice cream available.
Stayed 6 nights in Jan 2025

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and relaxing.
Stayed 7 nights in Feb 2024

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again.
Stayed 6 nights in Jul 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Casita concept. Each group was like a small village with it's own pool with swim up bar and it's own personal concierge to aid you with reservations to excursions. The property is quite large but they have a great system of large golf cart shuttles running every 10 to 15 minutes to take you anywhere you need. The staff was extremely pleasant and helpful. We will be back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You owe it to yourself to stay here!!

This is without a doubt my favorite hotel in the world. The staff is so friendly. The grounds are stunning. The services are phenomenal. The spa is 10/10. I’ve never ever had a bad meal here. You owe it to yourself to come back here- I will! This is my third time and it only gets better every time.
Stayed 4 nights in May 2024

8/10 Good

Camdyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The level of service has declined in the past few years, and the casitas are really showing their age. The place could use some focus and investment. The property itself is still lovely, but the rocky beaches make the opportunity to get into the ocean pretty impossible. Beachside Bali beds are a dream so still worth it.
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time, staying at El Dorado, Casitas, and it did not disappoint. The grounds are immaculately maintained, and it is a huge property, so that is saying something. The room was everything as described – swim out was wonderful. The dining options were plentiful. The golf cart service to get you to and from your room due to the Was very helpful. The beach is very large, but very well-kept. The saltwater pool by the ocean was very very nice. The inclusive transportation to and from the airport saved a lot of time. The excursions that were offered as part of the more inclusive package were excellent. If there was one thing that I would say could use a slight improvement is if you are looking to purchase any souvenirs, the selection at their gift shops was a little light. I would highly recommend this resort to anyone, and look forward to returning soon.
Stayed 3 nights in Aug 2024

2/10 Terrible

jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was rude, and inconvenienced, wait times for the shuttle were over an hour. Because it was my birthday they offered to make up for the arrival surprise that was paid for and not fulfilled. When booking, they FALSELY advertised that Casitas residents get a personal butler. Not once did anyone show up unless we called even during the day. Also, when we called, they would hang up on us. When we raised our concerns the concierge promised us a complimentary bottle of wine for our reversed romantic dinner to make it up to us. I speak fluent Spanish so i did not misunderstand. The restaurant staff did not know AT ALL what was promised to us and they tried to force us to sign for a tip while also blindsiding us with a $400 bottle of wine that is actually worth only $70 without telling us. We spent over $400 USD tipping the staff during our stay. We spoke with the concierge, manager, and restaurant staff and no one acknowledged any of our complaints. Furthermore, my wife was not shown any respect by the managerial/concierge staff and they continually ignored her because is an American Woman and I am a Hispanic Man so they ignored her, and disrespected her over and over again. the lace is just for weddings but not for a nice 5 star resort.
Stayed 4 nights in May 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was 1000/10! Laticia and Paula made our honeymoon absolutely unforgettable and beyond perfect. They made us feel so welcome and celebrated! Just like family, I don’t know if you can request certain concierge’s but we will be requesting them when we go back and we can’t wait!
Stayed 5 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025

4/10 Poor

Alberto Ordonez

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El hotel es muy bonito y el more inclusive muy buena opción, ya que no cuenta cin playa en el mismo hotel, lamentablemente, el servicio al cliente es terrible, definitivamente por el costo, no recomiendo vivir esta experiencia, recomiendo buscar una opcion diferente, que haga valer el costo de lo que se esta pagando.
Stayed 4 nights in Sep 2025

2/10 Terrible

Codi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up for honeymoon. Our room wasn’t decorated or anything. Nothing special was set up for us. Our shower didn’t have hot water at all. When we ordered room service they would question how many people we had in our room. They would try and up sell us on EVERYTHING. It’s an all inclusive and would try and up sell us on the menus, alcohol, massages, transportation etc.They told us we would get a discount on our couples massage and they never honored it even though we had a physical coupon. Broken glass plates were shattered outside our room from room service and they would never clean it up so we were constantly walking on shattered glass. Staff asked for tips. Overall, very poor experience and sad we took our honey moon here.
Stayed 7 nights in Sep 2025

8/10 Good

Kenneth John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was very friendly. Security guards seem well armed!
Stayed 5 nights in Aug 2025