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D´Margo Hotel

3.0 star property
Hotel with a rooftop terrace, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for D´Margo Hotel

Exterior
Exterior
Standard Room, 2 Queen Beds
Terrace/patio
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Full-sized fridge/freezer
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Cookware/dishes/utensils
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located near the beach, D´Margo Hotel is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Calle 10 norte entre 5 av y la playa, Calle 10 norte entre 5 av y la playa, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪100% Natural - ‬1 min walk
  • Calle 12
  • ‪Fah Restaurant Bar - ‬1 min walk

About this property

D´Margo Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, D´Margo Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • A lift, a front desk safe and concierge services
  • A 24-hour front desk and barbecues
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Extra amenities include:
  • Rainfall showers and shampoo
  • 32-inch LCD TVs with premium channels
  • Communal kitchens, full-sized fridge/freezers and ovens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Rice cooker
  • Shared kitchen access

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150, per accommodation, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

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Frequently asked questions

Does D´Margo Hotel have a pool?

Yes, this property has an outdoor pool.

Is D´Margo Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at D´Margo Hotel?

This property doesn't offer parking.

What time is check-in at D´Margo Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM.

What time is check-out at D´Margo Hotel?

Checkout is at noon.

Where is D´Margo Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

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D´Margo Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 7 out of 30 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Victor Manuel

Stayed 1 night in Feb 2023

2/10 Terrible

Trang

8/10 Good

Ma del Rocio

Liked: Cleanliness, staff & service, room comfort

Buen lugar

Es un lugar muy bueno cerca de la playa y la quinta avenida, su personal muy amable, limpio, solo un poco desgastado por el tiempo
Stayed 1 night in Jan 2022

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. Very noisy hotel, the hotel does not look like at all like the photo. They make you check-in a front office, then move you to an other hotel, which is located right in the middle of the 4 main night club. I had a shared bathroom, without hot water obviously. Of course, your room does not have closed windows to make sure you can enjoy the street and night club noise / musique, so you cannot sleep. Get away for that hotel, and there is cheaper and better place.
Stayed 1 night in Mar 2021

6/10 Okay

Hector Alejandro

Liked: Staff & service, room comfort

Buena relación calidad precio

El checkin fue tardado, nos movieron a otro edificio el cual esta en el área de antros y era demasiado ruidoso de noche. El aire acondicionado no servia, tuvieron que repararlo. Si es buena la ubicación, es céntrico y pasos de la playa. Tiene alberca aun que no es bonita. El personal es amable. Por el precio si esta muy bien, pero obvio no esperes lujos.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato.

Increíble atención de Marisol.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The art across the buildings was great. Huge canvas that covered over blank or utility spaces really gave a good feel to here. The price was very fair. If you chose basic $20 American and $25 for AC. The rooms were nice enough. There is an area for hammocks and couches in the shade that over looks the street.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

10/10 Excellent

Carl Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

only to sleep

service ok...nice location
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient, a block from the beach. Very nice if you're looking for simple
Stayed 3 nights in Mar 2020

4/10 Poor

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Pésima experiencia, supuse que no sería un hotel increíble por el costo, pero lejos de eso el aseo de la habitación, el trato del personal, se pusieron a lavar un corredor a las 7 am arrastrando una cubeta. No recomiendo este hotel en absoluto. Lo único excelente es su ubicación
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Está muy cerca de la playa, pero los procesos de atención con el personal a cargo son demasiado lentos.
Stayed 3 nights in Feb 2020

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel a bajo costó a unos pasos de la playa. Tiene un ambiente muy relajado. Ampliamente recomendado
Stayed 3 nights in Feb 2020

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy grata estancia y el personal amable. Hotel aunque modesto y económico, brinda una excelente ubicación, realmente es muy recomendable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente. Buena atención, cerca de todo. Paseos. Comidas. Diversión Muy buen precio. Tranquilo, ambiente agradable. Zona agradable.. Familiar 100% recomendable
Stayed 5 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es lo que parece, instalaciones muy feas al igual que la ropa de cama...
Stayed 1 night in Feb 2020

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel que he visitado

Es un Hotel horrible. Nada recomendable. Las camas son muy viejas, el ventilador casi a punto de caerse. No realizaron limpieza durante los 3 días que estuve ahí y para colmo encontré una cucaracha. La peor experiencia que he tenido.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed unsafe. Very loud music from clubs. No screen in window. Air conditioner didn’t work. Toilet seat too small for toilet. Front desk person was asleep when we arrived. No outlets at all. But that being said, $20 was a very fair price for the night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No se podía ver la tv (falla de proveedor izzi),.....
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They want to charge extra for the AC, terrible WiFi, No windows so during the night really noisy
Stayed 7 nights in Jan 2020

2/10 Terrible

AC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE worst place ever, smelly, the manager was not only rude but a liar. I didn't stay a soon as walked in after waiting for 20 min they gave me my key to a room without AC and only had an old rusty fan. I went back immediately to let the manager know that I couldn't stay in that place. She told me that I had to contact Expedia immediately. Thankfully my travel agent found another place for me to stay with my daugther. I called expedia to follow up on the case and the manager had said that I stayed for few hours and left without telling anybody and I took the keys. I was beyond mad for this I told Expedia that I will call the local authorities to report this behavior towards tourist. I asked them to do not advertise them anymore for the tourist safety. I speak language and even that wasn't enough to deal with these people. I hope Expedia doesn't do business with them in the future. Please spend a little more and stay in a different place. Playa del Carmen is a beautiful place and this hotel gives it a bad reputation. I hope this review is helpful for anybody thinking about staying in this place. Note - I didn't get my money back I even gave them 3 dls cash for taxes . Expedia gave me a voucher but to be honest this experience should not have happened in the first place if Expedia doesn't do business with this hotel.
Stayed 2 nights in Dec 2019