Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping centre, steps from Quinta Avenida

Choose dates to view prices

Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
The current price is NZ$91
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Queen Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Poolside Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite with Balcony

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room Standard

  • 25 sq m
  • Sleeps 4

Room Standard

  • 25 sq m
  • Sleeps 2

Suite Junior

  • 40 sq m
  • Sleeps 2

Suite Master

  • 45 sq m
  • Sleeps 2
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About the area

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Aldo's - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel remodelled in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as reflexology, Ayurvedic treatments or a hot stone massage. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), tour/ticket information and a front desk safe
  • A 24-hour front desk, multilingual staff and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Caribbean Paradise Hotel & Spa - 5th Avenue have comforts, such as premium bedding and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Wardrobes/cupboards and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Secured, covered parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.5 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Caribbean Paradise Hotel & Spa - 5th Avenue?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at Caribbean Paradise Hotel & Spa - 5th Avenue on 4 Dec 2025 start from NZ$86.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue?

Self-parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

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Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 776 reviews
Rating 8 - Good. 251 out of 776 reviews
Rating 6 - Okay. 160 out of 776 reviews
Rating 4 - Poor. 71 out of 776 reviews
Rating 2 - Terrible. 64 out of 776 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Geoffrey

It was okay and it is in a good location.
Stayed 3 nights in Oct 2025

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Disliked: Amenities
Affordable, convenient, close to 5th Ave., onsite parking. Negative: You can hear the loud music from the night clubs across the street and next to the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean .
Stayed 2 nights in Aug 2025

10/10 Excellent

Maximiano Villarreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it.
Stayed 4 nights in May 2025

6/10 Okay

Alexandra

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
There’s no elevator, and no one will help you get your stuff up to your room and i was on the third floor… the AC was not on when i got to my room and it was extremely humid. overall pretty good, but not amazing
Stayed 4 nights in Oct 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and economy

Very well located, right next to the mall that runs through downtiwn Playa del Carmen. Also, very economical for the location and quality of the property. Decorated in an industrial style, was a safe, quiet place to return to at the end of a hectic day
Stayed 7 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

6/10 Okay

Joris

Liked: Cleanliness
Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable.
Stayed 1 night in May 2025

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to eat good and have fun and party!!
Stayed 5 nights in Jan 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The hotel is pleasant, and humble, spacious & affordable with all the amenities. The pool was the highlight of our trip and of course the AC. It’s centrally located on 5th avenue with a variety of clubs in every corner. There is a club connected to the hotel so if you’re not here to party I suggest you stay somewhere else noise comes from all angles. Theres a club across the street as well. I can say we had an incredible stay the hotel is clean, communication is clear the workers are the sweetest and do everything to make you feel welcome. Definitely a must stay if you come to playa. So many delicious restaurants around and so close to the beach. 10 out of 10
Stayed 7 nights in Jun 2025

8/10 Good

Robert Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Stayed 5 nights in Mar 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Great bargain.

The hotel is in a great location with plenty of options either on premises or in proximity. Our only complaint was how how the hotel room was when arriving due to the old building structure and not running the AC module. The staff was very friendly with the pool being nice and clean.
Stayed 4 nights in Mar 2025

8/10 Good

Osiris I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place
Stayed 7 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good spot everything it’s close to Quinta Avenida
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Wonderful staff.
Stayed 3 nights in Apr 2024

2/10 Terrible

Rigoberto

Disliked: Cleanliness, amenities, property conditions & facilities
The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being.
Stayed 6 nights in Jun 2025

10/10 Excellent

gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, loved the atmosphere more for a young crowd ! but definitely a good time
Stayed 6 nights in Nov 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were really nice, great location and price. The only thing was the pool. Water even look green
Stayed 5 nights in Dec 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and close to everything.
Stayed 7 nights in Jun 2023