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Beach House Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach

Photo gallery for Beach House Hotel

Exterior
Exterior detail
Basic Room
Reception
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$55
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room

Basic Room

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room massage
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Room Premium

1 bedroom, iron/ironing board, free WiFi, bed sheets

Room Premium

  • 20 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, iron/ironing board, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 3

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About the area

Map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
  • Playacar Beach - 14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Aldea Corazón - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬2 min walk
  • ‪Mamba - ‬2 min walk
  • ‪Las Camelias - ‬3 min walk

About this property

Beach House Hotel

Hotel near Playa del Carmen Main Beach
Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, Beach House Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Beach House Hotel boast comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 42-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Frequently asked questions

Is Beach House Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Beach House Hotel?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Beach House Hotel on 1 Sept 2025 start from NZ$55.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Beach House Hotel?

Beach House Hotel doesn't offer parking.

What time is check-in at Beach House Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Beach House Hotel?

Checkout is at noon.

Where is Beach House Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps away from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 191 out of 471 reviews
Rating 8 - Good. 125 out of 471 reviews
Rating 6 - Okay. 81 out of 471 reviews
Rating 4 - Poor. 36 out of 471 reviews
Rating 2 - Terrible. 38 out of 471 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes lugar
Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for staying
Stayed 5 nights in Feb 2025

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lilian

Liked: Amenities
Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the location is super sweet and helpful, it does stay pretty loud until 3 am so if that's a deal breaker then don't book here. Thr location is super central to everything even to the buses you can book to go thw airport and other cities.
Stayed 5 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025

6/10 Okay

don

Liked: Cleanliness, staff & service
Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice.
Stayed 7 nights in Feb 2024

10/10 Excellent

Leeban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a week. Great place where everything you need is at a walkable distance including the beach! Highly recommend this place.
Stayed 17 nights in Mar 2024

8/10 Good

Bernard

Liked: Staff & service
Not expensive, quite convenient, and friendly staffs
Stayed 7 nights in Feb 2024

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was listed to be in Half Moom Bay California not MEXICO!
Stayed 1 night in Nov 2024

10/10 Excellent

ADAN

Liked: Cleanliness, staff & service, room comfort

Does it due

Its perfect if you need to sleep and shower. Some noise from surrounding bars does xome through but i had no issues other than that. Front desk people are very kind and helpful, we enjoyed talking with them.
Stayed 4 nights in Dec 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all around little hotel, inexpensive, but styling in a charming way, with helpful friendly staff. I have stayed in 20 hotels at least in Playa and this is my choice as number one.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge was amazing the hotel was great!

2/10 Terrible

George

Disliked: Room comfort

Not a place for sleep

This property is next to the loudest venue in Playa del Carmen The bass was incessant The music played until 3. Impossible to sleep until then. The property should have had the decency to let potential customers know on their website. Paid for two nights, stayed one.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located, people complain about the noise of the bars but its not that bad. The room was always clean, walking distance of everything.
Stayed 4 nights in Mar 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel run by Manchas the cat

Great hotel in a very central location. Comfortable, clean rooms, friendly staff, and of course Manchas the cat makes it even better! The hotel is close to a club so some rooms may be a bit noisy.
Stayed 6 nights in Dec 2023

8/10 Good

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the centre of Playa del Carmen

Standard hotel with a good price / quality
Stayed 4 nights in Feb 2023

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well-kept facilities, staffed by helpful, pleasant people. Great experience
Stayed 1 night in Jan 2024