"We are happy with our stay. Room temperature control works, hot water comes right out no waiting. Room is big and very clean. Right in the middle of the pagoda and we were able to roam around all day!!!"
"This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Everything we could have wanted for our short stay in Hanoi. Good air conditioning, friendly & helpful staff, great breakfast and in the heart of the action. Daughter just loved little gift on departure. Definitely 6 stars for hospitality. "
"This hotel is AMAZING, has a great location, you feel welcomed as soon as you arrive. Jenne was very helpful and friendly. You can walk to all the main attractions from this hotel. We received a free room upgrade! We would definitely come back to this hotel. Thank you all, great team.
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"The staff were amazing! Location was great. Thank you Anna for going above and beyond and new manager Alex was lovely. They even kept our luggage while we went to Sapa for a few days. Then transported our luggage to their sister hotel as they didn’t have a room for us when we returned.
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"We stayed for 4 nights, in two separate reservations as we went on a cruise at Ha Long Bay. The hotel staff were courteous to save our large luggage at their storage until we returned for the second stay.
The staff at the reception and the restaurants were helpful and courteous.
The room was clean. The bathroom has a bidet. There's a safe, iron, and ironing table.
There's a nice swimming pool and a good gym.
Overall, our stay was comfortable and enjoyable.
The breakfast buffet is big and has a wife variety of international and Vietnamese options. For halal meat seekers, they post a lable on meat items to indicate if it's halal or haram.
Our booking was half board, so we enjoyed the dinner (a la cart) from 6 to 10 pm. They offer either a set menu or a selection from a regular menu. The chicken and meat pho are very tasty (both are halal).
The hotel also offers a chocolate hour (5-6 pm) in the lobby, where you can enjoy a delicious treat of chocolate pieces, chocolate moose or cake, and fruits to be dippid in the chocolate fountain. The kids loved it!
There's a nice swimming pool and a good gym."
"The hotel is excellent!! Location is walking distance to the lake and the church and multiple shops and restaurants of old quarter. The staff is amazing. Lilly at the reception was extremely helpful and nice. Accommodating all of our needs and providing recommendation for an excellent restaurant and making reservation for us.
Room is clean, spacious, quiet and comfortable.
Breakfast is outstanding. Large variety, made to order food and fruit juices and amazing service.
Loved our stay and would stay again!"
"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."
Explore the great outdoors at Van Long Nature Wetland Reserve, a lovely green space in Gia Vien. You can seek out the cycling trails while in the area.
Bring the family to Bao Son Paradise Park and have a fun-filled day at this theme park in Hanoi. Amble around this culturally rich area's lakeside or seek out the local tours.
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