Patong Hospital Tours and Activities

It was a great stay I’ll be back

Check-in was very unorganized. I waited over 2 hours for a clean room because the room I was “upgraded” to had a puddle of water inside and smelled moldy. The second room I was provided was better, but the overall experience was disappointing. After everything I had already dealt with, I asked if dinner for two could be provided as a courtesy and was told no. About 45 minutes later, I was offered coconut water instead. The lack of urgency, communication, and effort to make the situation right made an already frustrating check-in experience even worse.

Clean room, great spa service. Breakfast was absolutely amazing. Restaurants served quality and tasty food. View from terrace was stunning, pool was lovely. Overall an excellent resort. Really enjoy our stay.