Interior entrance

Reviews of Las Americas Golden Tower Panama

4 out of 5
Las Americas Golden Tower Panama
Av. Balboa con Calle 53, Paitilla, Panama City, Panama

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 877 reviews" "
Rating 8 - Good. 252 out of 877 reviews" "
Rating 6 - Okay. 64 out of 877 reviews" "
Rating 4 - Poor. 40 out of 877 reviews" "
Rating 2 - Terrible. 25 out of 877 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay!
Stayed 2 nights in May 2024

10/10 Excellent

Dimarcia

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GERENCIA GENERAL on 20 May 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartir sus impresiones sobre su estancia en nuestro hotel.Aquí estaremos listos y dispuestos a seguir sirviéndole en la próxima oportunidad.

10/10 Excellent

Yaimara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent condition, great service and staff
Stayed 3 nights in May 2024

10/10 Excellent

evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our time here. It was our first time in Panama.
Stayed 2 nights in May 2024
Response from General Management on 20 May 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.

2/10 Terrible

Jammie

Stayed 1 night in Apr 2024
Response from GERENCIA GENERAL on 6 May 2024
Muchas gracias por tomarse el tiempo en retroalimentarnos los comentarios de su experiencia en nuestro hotel. Permítanos por favor tener nuevamente el placer de su visita y atender sus deseos y necesidades como lo merece.

6/10 Okay

Shoyelece

Travelled with partner
Disliked: Cleanliness
I was wondering why this property got 4 stars!? The floors were dirty and the ground was uneven and lumpy in parts. I’d be walking in my room and bump my foot on parts of the floor. Would recommend only if nothing better is available.
Stayed 3 nights in Apr 2024
Response from General Management on 6 May 2024
Thank you very much for taking the time to give us feedback on your experience at our hotel.On the other hand, it is a shame to hear your dissatisfaction about the state of the facilities, since we strive to comply with our corrective and preventive maintenance plans so that our guests feel comfortable and satisfied. For this reason, as a team we will review your observation in areas to seek timely and necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

10/10 Excellent

Kahlil, PLANTATION

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is perfect definitively 5 star
Stayed 1 night in Apr 2024
Response from General Management on 6 May 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments you send us regarding the attention and help provided by our staff and that you especially recognize the service of each of them.Here we will be ready and willing to continue serving you in the next opportunity.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok, nice breakfast buffet, very friendly staff.
Stayed 7 nights in Apr 2024
Response from GERENCIA GENERAL on 23 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GERENCIA GENERAL on 6 May 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Ana

Stayed 3 nights in Apr 2024
Response from GERENCIA GENERAL on 6 May 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Nils

Stayed 1 night in Apr 2024
Response from GERENCIA GENERAL on 6 May 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely nice room but the bathroom needs updating. Toilet didn’t flush properly.
Stayed 3 nights in Mar 2024
Response from General Management on 16 Apr 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We will review your observation in order to seek the necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

10/10 Excellent

fangli, Panama

Stayed 1 night in Apr 2024
Response from GERENCIA GENERAL on 26 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GERENCIA GENERAL on 4 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

8/10 Good

Isaac

Liked: Cleanliness, staff & service
Positive experience
Stayed 7 nights in Mar 2024
Response from GERENCIA GENERAL on 4 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotelAquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

franicsco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Mar 2024
Response from GERENCIA GENERAL on 4 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, and finally a hotel that respects all upgrades... happy for that
Stayed 1 night in Mar 2024
Response from General Management on 2 Apr 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente agradable buena comida y servicio del personal
Stayed 2 nights in Mar 2024
Response from GERENCIA GENERAL on 2 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Nos alegra mucho los comentarios que nos traslada con respecto a la atención y ayuda brindada por parte de nuestro personal.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again if we ever return to Panamá. Beautiful hotel with friendly staff
Stayed 1 night in Mar 2024
Response from General Management on 2 Apr 2024
Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GERENCIA GENERAL on 16 Apr 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Esperamos tener el honor de recibirle nuevamente, le aseguramos que vivirá una experiencia a la altura de todo lo que necesita.

8/10 Good

Chittra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were responsive to my request for bed change and staff were friendly.
Stayed 5 nights in Mar 2024
Response from General Management on 21 Mar 2024
Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.We are very happy to know that you were able to enjoy the atmosphere and space of the room, feel comfortable and appreciate the extraordinary view that can be seen from it. We are also excited that the staff's attention to you was the best. Please keep in mind that your contributions are taken into account and allow us to continue improving the experience of our valued guests.

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No microwave. Very thoughtless
Stayed 4 nights in Mar 2024
Response from General Management on 21 Mar 2024
We appreciate the time you have taken to share your impressions of your stay at the Hotel Las Américas Golden Tower.It is regrettable to learn of the disagreements you mention and the negative perception they generated, since we know how important the comfort that our guests expect to find in the facilities is. For this reason, we have a qualified team, trained and dedicated to carrying out this task, and above all committed to ensuring the well-being, care and satisfaction of those who decide to choose us. Likewise, we will take your contributions into account, which will lead us to manage those improvement actions necessary to transform your perception of our service in the next opportunity.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this hotel, definitely recommend
Stayed 3 nights in Mar 2024
Response from General Management on 13 Mar 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments you send us.Here we will be ready and willing to continue serving you in the next opportunity.

2/10 Terrible

Brett Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No rooms available
Stayed 2 nights in Mar 2024
Response from General Management on 13 Mar 2024
We appreciate the time you have taken to share your impressions at the Hotel Las Américas Golden Tower.It is unfortunate to learn of the disagreements that you mention and the negative perception that they generated, since we know how important the service is.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

10/10 Excellent

Tilsa

Travelled with family
Staff very professional and pleasant. Definitely I will come back again.
Stayed 1 night in Mar 2024
Response from General Management on 5 Mar 2024
Thank you very much for taking a moment of your valuable time to share your impressions about your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.Cordially,General managementHotel Las Americas Golden Tower.

10/10 Excellent

Rupali

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is in great location. Breakfast buffet was good, with lot of varieties of fruits. Building looks old but view from room was nice.
Stayed 4 nights in Feb 2024
Response from General Management on 5 Mar 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.Cordially,General managementHotel Las Americas Golden Tower.

8/10 Good

Oscar

Stayed 1 night in Feb 2024
Response from GERENCIA GENERAL on 21 Mar 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

8/10 Good

CHRIS

Nice place. Big rooms. A little disappointing in Mai’s service. A room for two but only one towel and one cup provided. Had to find maid for extra. Most days no coffee packs provided despite asking desk. Again would go to desk every day for more. Price and facilities good value. Just wish they would think or have checklist when doing rooms !
Stayed 5 nights in Feb 2024
Response from General Management on 2 Mar 2024
Thank you very much for taking the time to give us feedback on your experience at our hotel.It is good to know that the atmosphere and space of the room met your expectations, on the other hand, it is a shame to hear your dissatisfaction about the state of the bed, since we try to provide the best rest and comfort to our guests. For this reason, as a team we will review your observation in order to seek the necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great hotel. I will stay here next time in Panama City for sure
Stayed 1 night in Feb 2024
Response from General Management on 2 Mar 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments you send us regarding the attention and help provided by our staff and that you especially recognize the service of each of them.Here we will be ready and willing to continue serving you in the next opportunity.

4/10 Poor

Rafael, Garden Grove

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I arrived in Panama City at 8 am. Since check-in was until 3 pm, I stayed at the airport for long hours. I arrived at the hotel at 1:23 pm and they didn't let me check in because the check-in time was at 3 pm, even when the room was available. I needed an early check-in and early checkout because I was leaving for the airport at 4 am. The hotel was not very helpful.
Stayed 1 night in Feb 2024
Response from General Management on 27 Feb 2024
We appreciate the time you have taken to share your impressions of your stay at the Hotel Las Américas Golden Tower.It is unfortunate to learn of the disagreements that you mention and the negative perception that they generated, since we know how important the service is.For this reason, we have a qualified team, trained and dedicated to carrying out this task, and above all committed to ensuring the well-being, care and satisfaction of those who decide to choose us. Likewise, we will take your contributions into account, which will lead us to manage those improvement actions necessary to transform your perception of our service in the next opportunity.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

10/10 Excellent

nury, chula vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Extremely friendly and profesional staff
Stayed 1 night in Feb 2024
Response from General Management on 27 Feb 2024
Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments that you convey to us regarding the attention and help provided by our staff and that you especially recognize the service of each of them. Likewise, we love to know that you felt very comfortable with the comfort of the facilities and the exquisite flavors of our gastronomic offer.Here we will be ready and willing to continue serving you in the next opportunity.

10/10 Excellent

BRAMWELL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size and configuration of the room.
Stayed 2 nights in Feb 2024
Response from General Management on 27 Feb 2024
Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that your expectations did not disappoint us and that what you enjoyed most about your stay was the atmosphere and space of the room, feeling comfortable and appreciating the extraordinary view that can be seen from it, the breakfast that we prepared with quality and love , the friendly and willing attention of the staff, our privileged and convenient location and the multiple facilities and spaces designed to live a rewarding experience.We hope to have the honor of welcoming you again, we assure you that you will have an experience worthy of everything you need.

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción para estadías de negocios en PA
Muy buena estadía de negocios en Panamá. Buena ubicación del Hotel, parking incluído y buen servicio en general del Hitel
Stayed 4 nights in Feb 2024
Response from GERENCIA GENERAL on 27 Feb 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Nos alegra mucho los comentarios que nos traslada con respecto a la atención y ayuda brindada por parte de nuestro personal y que reconoce de manera especial el servicio de cada uno de ellos.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Mathis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff
It was wonderful, all is very clean and there are lots of dining options. The only small problem was the AC didn’t cool down the room enough at night, it didn’t get lower than 73F. Otherwise the hotel is great value for what you get!
Stayed 1 night in Feb 2024
Response from General Management on 22 Feb 2024
Thank you very much for taking the time to give us feedback on your experience at our hotel.On the other hand, it is a shame to hear your dissatisfaction about the state of the facilities, since we strive to comply with our corrective and preventive maintenance plans so that our guests feel comfortable and satisfied. For this reason, as a team we will review your observation in order to seek the appropriate and necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

10/10 Excellent

pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay!! 👍🙏
Stayed 1 night in Feb 2024
Response from General Management on 21 Feb 2024
Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that you enjoyed your stay with us to the fullest.Here we will be ready and willing to continue serving you in the next opportunity.

10/10 Excellent

Jermel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from GERENCIA GENERAL on 21 Feb 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

6/10 Okay

Ayana

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I would not stay again and I would not recommend. No hot water on first night so took a cold shower after a 4 hour international flight. They attempted to accommodate by offering an upgraded room. Went to on-site restaurant and had horrible customer service. It took 30 mins to get a lemonaid and 1 hour for a basic order of $7.95 chicken skewers. It was just okay but I could not recommend it.
Stayed 2 nights in Feb 2024
Response from General Management on 19 Feb 2024
We appreciate the time you have taken to share your impressions of your stay at the Hotel Las Américas Golden Tower.We are sorry to read the perception you had regarding the attention received from the staff. We want to convey to you that every day we are working to train and train each of our collaborators in the provision of exceptional and efficient care, for this reason, it is a shame to learn of your negative notion but that we will undoubtedly take into account based on our continuous improvement.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

10/10 Excellent

Esmeralda Duenas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 5 nights in Dec 2023
Response from General Management on 19 Feb 2024
Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that you enjoyed your stay to the fullest!Here we will be ready and willing to continue serving you in the next opportunity.

6/10 Okay

Chavin

The smell of the rooms are a bit musty
Stayed 1 night in Feb 2024
Response from General Management on 19 Feb 2024
We appreciate the time invested in sharing your impressions of your stay at the Hotel Las Américas Golden Tower.We will take your suggestions regarding the room very seriously. These undoubtedly allow us to increase the quality of our services since we recognize them as great opportunities for improvement that lead us to satisfy and exceed the expectations of those who visit us.We hope to have the honor of welcoming you again, we assure you that you will have an experience worthy of everything you need.

10/10 Excellent

QING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, just stay 1 night
Response from General Management on 19 Feb 2024
We love knowing that you felt very comfortable with the comfort of the facilities and the exquisite flavors of our gastronomic offer.Here we will be ready and willing to continue serving you in the next opportunity.

8/10 Good

Eudo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muy buena experiencia de comodidad y ubicación
Stayed 2 nights in Feb 2024
Response from GERENCIA GENERAL on 19 Feb 2024
Nos encanta saber que se sintió muy a gusto con el confort de las instalaciones y los exquisitos sabores de nuestra oferta gastronómica.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

10/10 Excellent

Sharianis

Stayed 1 night in Feb 2024
Response from GERENCIA GENERAL on 19 Feb 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

6/10 Okay

Melany

Travelled with partner
Liked: Staff & service, amenities
Room was nice but moldy
Stayed 1 night in Feb 2024
Response from General Management on 19 Feb 2024
Thank you very much for taking the time to give us feedback on your experience at our hotel.On the other hand, it is a shame to hear your dissatisfaction about the condition of the room, since we try to provide the best rest and comfort to our guests. For this reason, as a team we will review your observation in order to seek the necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

10/10 Excellent

TIFFANY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the 17th floor was amazing overlooking the city. Room service on point. Heated pool amazing. Perfect location close to nice restaurants.
Stayed 4 nights in Dec 2023
Response from General Management on 27 Jan 2024
Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that your expectations did not disappoint us and that what you enjoyed most about your stay was the atmosphere and space of the room, feeling comfortable and appreciating the extraordinary view that can be seen from it.We hope to have the honor of welcoming you again, we assure you that you will have an experience worthy of everything you need.

6/10 Okay

Paige

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable beds. Comparable to a 3 star Canadian/American hotel. Breakfast buffet was lacking. Definitely no vegan options.
Stayed 2 nights in Dec 2023
Response from General Management on 11 Jan 2024
Thank you very much for taking the time to give us feedback on your experience at our hotel.Your contributions are very important for our continuous improvement process. Allow us to have the pleasure of receiving your visit again and attending to your wishes and needs as you deserve.

10/10 Excellent

Marlon

Stayed 2 nights in Jan 2024
Response from GERENCIA GENERAL on 11 Jan 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. ¡Te esperamos pronto!

8/10 Good

HAO, Thornhill

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from GERENCIA GENERAL on 8 Jan 2024
Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast needs to be elevated to a 5 star hotel
Stayed 1 night in Dec 2023
Response from General Management on 3 Jan 2024
We appreciate the time you have taken to share the rating and comments based on your stay at the Hotel Las Américas Golden Tower.We want to convey to you that every day we are working to train and train each of our collaborators in the provision of exceptional and efficient care, for this reason, it is a shame to learn of your negative notion but that we will undoubtedly take into account based on our continuous improvement.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.