Palms Hotels, Los Angeles

"While the lobby seems well-maintained, the guest areas—specifically the hallway to the left of the front desk—show a significant decline in decor and cleanliness. Our original room was in poor condition, appearing aged and poorly maintained. It was dark, dirty, and had a persistent odor of cigarettes, which contradicted the bright and modern photos shown on Hotels.com. Additionally, there were visible stains on the walls, carpeting, and bedding. After we requested a different room, we were initially given a key for a room number that did not exist. Upon returning to the front desk, we were informed the second room was in a different tower. Before making the very long trip, we asked if the second room was any different from the first, and the staff member confirmed it was not. I cannot recommend this property given these maintenance and cleanliness issues."

"Had a great room, newly re-modeled and well designed, plus an outstanding view of the runways."

"Expensive "

"Really nice spacious room. Comfortable bed. Nice choice of breakfast, great location would recommend. "

"Clean room and helpfu"

"The prices were reasonable, and the staff were very friendly. The airport shuttle was also super convenient!"

"The valet attendants will all work together to make sure they get your car in and out as fast as possible. They greeted us with a welcome and started our stay off great. The Photo Booth inside was a nice feature. The beds are low so you get a better view of the city and the bathroom has an old Hollywood feel in a good way. We are planning on returning"

"10/10 Breakfast"

"nice"