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Hilton Garden Inn Ottawa Downtown

3.5 star property
Warm up by the cozy fireplace or take a refreshing dip in the indoor pool. Enjoy dinner at Tulip Restaurant & Bar after exploring Parliament Hill.

Choose dates to view prices

In the heart of Ottawa, Hilton Garden Inn Ottawa Downtown offers a warm welcome with a fireplace in the lobby, an indoor pool with sun loungers, and dinner at Tulip Restaurant & Bar. Guests rave about the helpful staff and convenient location near Parliament Hill. With amenities like dry cleaning/laundry services, coffee/tea in the lobby, express check-in, and free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$278
includes taxes & fees
21 June - 22 June

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 20.95 per person
  • Covered self-parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on 21 Jun 2026 start from NZ$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of CAD 70 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self-parking is available for CAD 28.25 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 1 mi (2 km). Lyon Station is only a 2-minute walk and Parliament Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, rooms were lovely, parking was easy and in a great location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, quality items
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Clean room nice staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located to several amenities. There's a Tim Horton's a few steps away. A grocery store is right across the street. There are many restaurants close by. Many attractions such as Parliament Hill, Royal Canadian Mint, Bank of Canada Museum and Byward Market are within walking distance. We had no problems with our room being cleaned daily.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

JoHanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met my expectations. The room was large and clean, the meal at the restaurant was good and the location is excellent.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

JEREMY

Although the room was small, the amenities were clean an it was close to the train.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has an amazing location. The rooms are pleasant and comfortable. The staff is super friendly, helpful and go the extra mile to make their guests feel welcomed and well cared!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melaine

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness of the room could be improved, but overall a nice place to stay. Dust on various surfaces and urine droplets on the base of the toilet. Breakfast was delicious. Lots of options to choose from. Dining area was clean and staff was friendly. I would stay here again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location. Underground parking $25 plus tax a night. Smaller vehicles only! I had to duck my head in a few spots walking through it. Busy location, restaurant on site but we didn't eat there, too expensive and not a great menu, but other restaurants and coffee shops within walkind distance.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were so friendly!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall experience, clean and comfy room, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Liga

Liked: Cleanliness, amenities, property conditions & facilities
Professional and welcoming staff, nice meal at the restaurant, everything is clean in the room and it’s spacious
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Donna Marie

Liked: Staff & service, amenities
The staff is really nice & very helpful. Very convenient location. The room was quite dusty & I found medication from a previous guest under the chair so I’m guessing it hadnt been vacuumed or dusted in a bit. Bathroom was clean tho. Sadly, the walls are paper thin and I could hear everything from adjoining rooms and the one right above me.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room size, good breakfast, great location!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean room and friendly staff and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann-Charlotte

Liked: Cleanliness, staff & service, amenities
Great staff, clean and spacious rooms, great location.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Aki

Liked: Cleanliness, staff & service
They uncharged you for everything, the cost per night is ridiculous compared to other properties that are more luxury. The staff were very friendly and professional. The rooms were small and outdated.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sheri

Liked: Cleanliness
My stay was wonderful and the staff were incredible
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and pool was amazing
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an okay stay staff friendly and knowledgeable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

gower

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet clean room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get to lots of attractions and restaurants
Stayed 2 nights in Oct 2025
Verified

8/10 Good

charles

Liked: Cleanliness, staff & service, amenities
Clean room, services, staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room.was spotlesd. Front desk....very professional and helpful
Stayed 2 nights in Feb 2026